Papa Johns Pizza

3.1
169 reviews
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Business Details

10747 Indian Head Highway, Fort Washington, MD
20744, United States
(301) 203-5000
https://locations.papajohns.com/united-states/md/20744/fort-washington/10747-indian-head-highway
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About

Pizza Restaurant
At Papa Johns Pizza in Fort Washington, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Fort Washington pizza for any occasion. Call us for pizza delivery in Fort Washington or stop by 10747 Indian Head Highway for carryout to order the best pizza in Fort Washington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10747 Indian Head Highway, Fort Washington, MD
20744, United States

Hours

Reviews

3.1
169 reviews
5 stars
61
4 stars
21
3 stars
16
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Delivery Issues

Numerous reports of delayed deliveries, with some taking over two hours, causing frustration among customers.

Food Quality

Inconsistent food quality; while some customers enjoyed their meals, others reported poorly made pizzas and food safety concerns.

Management Problems

Concerns about management practices, including unprofessional behavior and lack of accountability for mistakes.
  • KM
    KaJuana Mayberry
    2 days ago
    5.0
    The manager Ali is the best. Human error on my part and put my address a number off so my order was returned to the store. I was ready to just place another order but Ali made my order Fresh and sent it back out for delivery. Im one for excellent customer service. That was top tier!
  • OJ
    O’Neil Singleton Jr.
    Oct 8, 2025
    5.0
    Typical Papa John’s. People were nice enough to
  • VM
    vernicia morgan
    Sep 26, 2025
    5.0
    Todayyyyyyyyyy….ZACK did his thing!!!! I had placed an order online, which I didn’t find out till I got there that it didn’t go through because the system was down. Zack worked tirelessly to help individuals who had already placed their orders to make things right! he was saying things like “ Help me help you, what can I do to make this right?” It was so great to see exceptional customer Service. Although my order did not go through, they were able to get a screenshot of my order from my phone and prepare all of my food. Food came out excellent per usual I never have an issue so if y’all ever see a roach or anything there, please don’t post it on here because I will never stop going regardless LOL!!! Great job today Zack and the team who made the food!!
  • EM
    Elizabeth Moigula
    Sep 24, 2025
    5.0
    This was the best experience I’ve ever had. My pizza was ready before I got there. The manager is friendly and welcoming. I’ll definitely be coming back to this location.
  • DL
    Debbie Lindsey
    Jul 30, 2025
    1.0
    This pizza was terrible sauce and cheese was sloppy. I asked for pepperoni and sausage and the was out of sausage. Money down the drain. I took one bite and threw the whole pizza away. I will never buy from this location again.
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Frequently Asked Questions About Papa Johns Pizza

What are the hours for delivery at Papa Johns Pizza in Fort Washington?

Delivery is available from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does Papa Johns Pizza in Fort Washington offer takeout services?

Yes, takeout is available with hours from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.