Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, with some stating they waited over 20 minutes.
Order Accuracy
Many reviews highlighted issues with incomplete or incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback indicated a mix of experiences, with some praising individual staff members while others reported rude or unhelpful service.
Food Quality
Several customers mentioned that food items were stale, undercooked, or not prepared as requested.
Cleanliness and Atmosphere
There were complaints about unsanitary conditions and a noisy environment, impacting the overall dining experience.
EW
Easter Williams
2 days ago
3.0
Mc Donald's food has changed for the worse to me. And the food servers are messy preparing the sandwiches. Cheese burger, fish sandwiches all be very messy with the condiments. The ice tea is nasty. The price is okay .
DG
DAVID GILL
Nov 5, 2025
4.0
Very slow ordering inside. Counter people were more interested in to go orders and their phones!!
SC
Sebastian Clark
Oct 29, 2025
1.0
Ordered 40 nuggets, 4 teas, 2 apple pies, never got my pies, tried calling to fix the mistake and they never pick up
UU
Udxbbj
Oct 20, 2025
1.0
Pésimo servicio, son muy lentos para despachar
PA
Phoebea Queen Addison
Oct 15, 2025
1.0
You’re not supposed to have to wait 20 minutes for food at a fast food restaurant. I could’ve gone to a sitdown restaurant and gotten faster. You also don’t have a staff meeting going on when you have a 20 minute back up on the floor of your restaurant with 10 or more workers