Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,269 reviews
5 stars
524
4 stars
326
3 stars
190
2 stars
71
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for their friendliness while others were reported as rude and dismissive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
Cleanliness
The restaurant was noted for being clean and well-maintained during some visits, but there were also complaints about unsanitary conditions and overflowing trash.
Speed of Service
Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes for simple orders.
Food Quality
While some customers enjoyed hot and fresh food, others reported receiving cold or stale items, indicating inconsistency in food quality.
- GAGarrey Ashton5 days ago1.0Three times I've ordered breakfast from this location that was confirmed before I left home only to arrive to find out my order was canceled. The past 2 times I ordered fries from my App points since I wasted my time driving there. If breakfast ends before 10:30 they need to let the public know. Not ordering from this store anymore!
- KLKeith LeeDec 28, 20255.0I've been needing to do this for some time now, a few months ago I was in a very dark place lost both my parents and both dogs and an aunt all just a few months apart, I was done I was a shell, lost, hopeless etc. But one day I came to get my usual order a LG caramel frappe and on a particular day RON was at the drive through and his care came through the speaker very genuine, at the window we was very personable and ask how are you doing today my friend and the usual LIE I said im fine thank you. He took my card rang up my order and giving me my card back he looked and me and said you have a good day sir and with his demeanor and smile through his face mask really hit a spark. I really needed that it felt like he knew what I was going through and was telling me that I was going to be ok. I pulled into a parking spot and broke into tears, just when my wolrd had ended over and over Ron's attention to detail and customer service felt more like a warm hug from a dear friend. I've been a retail manager for 30 years and what we go through with customers, only someone in this business can understand, we are very often mistreated. But with RON it never changes. I wanted to say think you to Ron and the management at this location for the outstanding customer service. Thank you.
- AGAli GötverenNov 19, 20255.0Impressive from the moment you walk in
- ESEduardo SantosNov 19, 20251.0My friend and I were trying to get some breakfast and out of the random someone says they are closed when I thought they were 24/7 didn’t provide any explanation to why they are closed.
- EKEyz KendrickOct 16, 20255.0They a nice selection to chose from.
Frequently Asked Questions About McDonald's
What are the daily operating hours of McDonald's at 9596 Livingston Rd, Fort Washington?
McDonald's at 9596 Livingston Rd is open 24 hours every day of the week.
During what hours is the drive-thru service available at McDonald's?
The drive-thru at this McDonald's location is open 24 hours a day, seven days a week.
What delivery services does McDonald's Fort Washington offer?
This McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
How can I place an order online for delivery from McDonald's Fort Washington?
You can place an order online via McDonald's delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App on iOS or Android.
What payment methods are accepted at McDonald's on Livingston Rd?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby coffee shops if I want to grab a different kind of drink before or after visiting McDonald's?
Yes, Starbucks is located nearby offering a wide range of coffee and tea beverages.
What grocery stores are near McDonald's at 9596 Livingston Rd?
Nearby grocery options include Giant Food and The Shoppes at Livingston Square, which also serves as a shopping center and supermarket.
Are there other fast food restaurants close to McDonald's in Fort Washington?
Yes, nearby fast food options include Jersey Mike's Subs, Taco Bell, and KFC for variety beyond McDonald's menu.
Does McDonald's Fort Washington have any mobile app for easier ordering and deals?
Yes, McDonald's has mobile apps available on both Apple App Store and Google Play for convenient ordering and access to mobile offers.
What services does McDonald's Fort Washington offer to enhance customer convenience?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.