Giant Food

4.1
864 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

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Location

Giant Food
9580 Livingston Road, Fort Washington, MD
20744, United States

Hours

Reviews

4.1
864 reviews
5 stars
460
4 stars
201
3 stars
108
2 stars
29
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for rudeness and lack of engagement.

Product Quality

Concerns about food quality, particularly with fresh items and expired products on shelves.

Store Cleanliness

Generally positive feedback on store cleanliness and organization, though some customers noted issues with product management.

Parking Issues

Frequent complaints about the parking lot design, including narrow spaces and difficulty navigating.

Checkout Experience

Inconsistent experiences at checkout, with some customers reporting slow service and issues with self-checkout machines.
  • DS
    David Spence
    Nov 14, 2025
    5.0
    Good grocery options
  • PF
    Phyllis Fickling
    Nov 14, 2025
    5.0
    Clean and friendly staff.
  • RS
    Razor Sharp
    Nov 12, 2025
    5.0
    Very nice grocery store. I love it
  • DW
    Dawit W
    Oct 21, 2025
    1.0
    I lived around here for 4 years and a customer at Giant.the manager today was very annoying.
  • AF
    Anthonia Faucette
    Oct 6, 2025
    1.0
    Today is the first time I will be visiting this Giant location in Livingston Road since we moved to the area. We usually go to Giant in Berry road and the customer service is outstanding. I had asked the cashier that attended to me if I could get a Giant rewards card and she directed me to the customer service. I walked to the customer service and a young man was standing there with his hands in his pocket. So, I waited to be acknowledged or attended to. As I waited, this young man totally ignored me; there was a lady in the next aisle blowing balloons and when she saw me waiting she called out to the young man " Brian, Brian". He totally ignored her too and continued staring outside the door with his hands in his pocket. She left what she was doing on another aisle to attend to me. My point is, if you are off duty please go home, if you are on a break, please don't stand there because customers will expect to be attended to. If you are security, nothing stops you from acknowledging customers and letting them know help is on the way. And please acknowledge your fellow workers most especially when a customer is right there to see the interaction. With this experience on my first visit, am I encouraged to come back or encourage my family and friends to come there for shopping when staff members have no interaction amongst themselves or to customers? Thanks

Frequently Asked Questions About Giant Food

What types of pickup and delivery services does Giant Food offer?

Giant Food offers in-store pickup and delivery services for customer convenience.

Where is Giant Food located?

Giant Food is located at 9580 Livingston Road, Fort Washington, MD 20744, USA.