Arby's

4.0
930 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3317 Donnell Dr, Forestville, MD
20747, United States

Hours

Reviews

4.0
930 reviews
5 stars
458
4 stars
230
3 stars
120
2 stars
50
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed mixed feelings about the food, with some items being praised for freshness and taste, while others were criticized for being dry, bland, or poorly prepared.

Customer Service

Service experiences varied widely; some customers reported excellent and friendly service, while others encountered rude staff and long wait times.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness and Atmosphere

The restaurant was generally noted for being clean, but some customers mentioned issues with the dining area being closed early.

Accessibility Issues

Customers reported difficulties with drive-thru accessibility and inconsistent operating hours, impacting their ability to order.
  • DQ
    Danielle Quander
    Jan 1, 2026
    2.0
    They forgot to give me 2 desserts I ordered even though they were charged on the receipt. The bag was sealed when I picked up through drive thru, so I wasn't able to easily check it. Lights were not working on building.
  • DW
    DESIREE WILLIAMS
    Dec 8, 2025
    1.0
    Food is nasty
  • SS
    str4yyy
    Nov 7, 2025
    4.0
    Only based on the food I got, it was kind of bad. All I had were the new steak nuggets, some curly fries and lemonade. Everything was good exceot for the steak nuggets. However, they were REALLY dry. It made it worse because I was thirsty before eating and all I had was the lemonade. Other than that, it was decent.
  • LS
    L'Andra S
    Sep 28, 2025
    2.0
    Ordered the loaded Italian and I think they forgot post of my load. I was disappointed. I suppose it's partially my fault for expecting the sandwich to look like the photo since I rarely eat sandwiches from Arby's, but this was a let down. I will say the flavor was good, but the portion sizing was off for me.
  • GC
    Gordon Cross
    Sep 21, 2025
    4.0
    They always make food as you order it, that way the food is always hot. Good service no complaints.