Brand Certified
Chipotle Mexican Grill
3.0(666 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1538 Rock Spring Rd, Forest Hill, MD
21050, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(410) 420-6871
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/md/forest-hill/1538-rock-spring-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3246
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle North Bel Air is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.0
666 reviews
5 stars
216
4 stars
88
3 stars
57
2 stars
62
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, especially for mobile orders, and poor customer service, with many feeling ignored or mistreated by staff.
Food Quality
Numerous reviews mentioned issues with food quality, including undercooked ingredients, small portion sizes, and items being out of stock.
Cleanliness
The location was often described as dirty, with unclean tables and food prep areas, raising concerns about hygiene.
Staffing Problems
Many customers noted that the location was frequently understaffed, leading to slow service and disorganized operations.
- HGHolly Gephardt3 days ago1.0At 6:35pm the staff had no chicken ready and no steak and no brown rice. The soda machine was out and so was the sweet tea. When I asked if they could change the soda syrup the guy working the register said they were too busy. I don’t know how is you are if three employees are standing around and joking. Won the going back to the Forest Hill location anymore.
- JHJohn Huang4 days ago1.0We have been to this location numerous times. However, after our most recent visit, we will not return. The staff was incredibly rude and very short. Not just with my wife and me but with everyone in line. I understand we all have bad days but there is no reason to treat people like absolute garbage while working in customer service. Also, the sanitation standards in this location are not up to par. An embarrassment to the franchise.
- RMRachel M6 days ago5.0They have been doing great on portions, the staff is friendly and they are relatively quick
- SWSharon WheelerFeb 17, 20265.0Always a fun treat. Great food and staff.
- SFSteve FreburgerJan 11, 20262.0You seriously need to train your staff how to build the tacos/burritos you sell. I ordered a carne asada with white rice as one of the fillers. I open up my tacos and there is literally just a few grains of rice.and they simply smash wrapped my order in aluminum and boom its done. Get your shit together
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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