Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported mixed experiences with service, noting both exceptional service from some staff and poor service from others.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Food Quality
Feedback on food quality was varied, with some customers enjoying fresh meals while others complained about greasy or poorly prepared food.
Cleanliness
Several customers mentioned cleanliness issues, including unsanitary conditions and flies in the dining area.
Speed of Service
While some customers praised the quick service, others experienced long wait times, particularly during busy hours.
KC
Keith Collison
3 days ago
2.0
Not only after sitting in the drive thru for 15 minutes during non rush times, I paid 19 cents for dipping sauce for a nugget order. When did this start? It wasn't extra sauce it was just what came with the order. Finally got my 10 piece nugget only to realize after I got home it was only a 6 piece in the bag with cold fries and not one dipping sauce. Guess I'll have to start quality control before I leave. #itsnotthathard
ZW
Zephaniah Wattier
Feb 3, 2026
5.0
Alonte is awesome. The service is great from him. Im not a huge McDonald's fan personally but this one was great cause of his service.
SC
Sara Casazza
Dec 17, 2025
1.0
Older lady with long gray hair was absolutely awful and not meant to be customer facing.
CS
Cyan Sparklez
Oct 3, 2025
5.0
Every time me and my mom go for our little outing we always get exceptional service. Drive through moves very quickly. Workers are polite and friendly. The food is always hot and fresh. I've had breakfast and lunch so both services are great. I haven't dined inside so I can't say anything about how the inside dining experience is like. If they do pull you around to wait on food it comes out fast and its rare we've had to do that any way. Good place. Better then Cambridge, sailsbury and Seaford mcdonalds