McDonald's

3.6
932 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2404 Bel Air Road, Fallston, MD
21047, United States

Hours

Reviews

3.6
932 reviews
5 stars
366
4 stars
193
3 stars
134
2 stars
78
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some experiences exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff, leading to customer frustration.

Staff Attitude

Numerous customers noted rude or indifferent behavior from staff, including management, which contributed to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, impacting overall customer satisfaction.

Food Quality

Feedback indicated inconsistent food quality, with reports of undercooked or old food, as well as poorly assembled orders.
  • BW
    Bryan Welch
    6 days ago
    2.0
    Food is better than most but holy cow, every person who serves you could use a class on how to treat others. Ive never had a pleasant interaction with someone that works at this location. Very unfriendly people
  • CB
    Christopher Burns
    Nov 12, 2025
    2.0
    Why doesn't this deal ever work? It's been like that for months. No matter where I go, this never works. And no, I won't email you with the same complaint, just fix the damn thing. Is anyone awake over there?
  • MC
    Michael Candelario
    Nov 1, 2025
    1.0
    This McDonald’s is so understaffed for the amount of business they get. Let’s be honest I waited over 20 minutes and still didn’t get my food. If you’ve got that kind of time to waste, this is your spot. Otherwise, just go across the street to Burger King, where they’re never busy 🤣 And if you’re the owner or manager reading this do better for your team so they can actually succeed.
  • JC
    Jesus C
    Oct 13, 2025
    1.0
    I go in and order off of the Monopoly menu to try and get some of those codes and I order three separate items off of that menu so, to me that means I’ll get three different chances to win something and then when I get my food only the fries has the ticket on it and the drink and the burger don’t so what’s the point in having that stuff in the monopoly menu if it’s not gonna give you a chance to win anything. Very annoying.
  • MS
    Mick S
    Sep 14, 2025
    1.0
    If you feel like waiting 25 minutes in the drive-through for your food, go here

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2404 Bel Air Road in Fallston, MD?

The McDonald's in Fallston is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

What are the drive-thru hours for this McDonald's location?

Drive-thru service is available from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.