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Dunkin'

3.6
(347 reviews)

Business Details

900 Eastern Blvd, Essex, MD
21221, United States
(443) 730-6687
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Essex, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
900 Eastern Blvd, Essex, MD
21221, United States

Hours

Reviews

3.6
347 reviews
5 stars
168
4 stars
55
3 stars
31
2 stars
19
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and lacking basic communication skills.

Cleanliness

Many customers reported unsanitary conditions, including dirty bathrooms and flies in the store, leading to a negative perception of hygiene.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Product Quality

Several reviews mentioned inconsistent quality of food and drinks, with complaints about stale items and poorly made beverages.

Staff Attitude

Specific employees were noted for having a negative attitude, which contributed to an overall poor customer experience.
  • DG
    David Glotfelty
    Feb 14, 2026
    5.0
    Great coffee and donuts
  • AM
    Anna Marquez
    Feb 6, 2026
    5.0
    Fast better then any other Dunkin
  • KM
    Kenneth A. Messier
    Jan 3, 2026
    5.0
    Dunkin Donuts has coffee ☕ for cold ❄ or hot 🔥 weather. 😉
  • TD
    T D
    Nov 19, 2025
    2.0
    I asked to exchange the bacon in the ultimate jam sandwich to sausage. I was initially charged 75 cents more but after getting a copy of my receipt they charged me an extra 25 cents without explaining it or ever addressing it. Always get a copy of your receipt.
  • LB
    Lisa Butler
    Oct 23, 2025
    1.0
    I placed an order on the Dunkin’ app, but it went through three times by mistake. I immediately called the store to cancel two of them, and they told me they were out of the product I ordered anyway — so I asked them to cancel all three and issue a refund. They said they couldn’t do that and that I had to contact corporate. I’ve now called corporate at least 10 times over the course of a few weeks, and each time I’m told the refund has to come from the franchise owner. The franchise has never called me back, and I still haven’t received a refund. So, I’m out over $100, never received a single item, and no one has taken responsibility. Extremely disappointing and frustrating experience — I expected much better from Dunkin’.

Frequently Asked Questions About Dunkin'

What are the regular operating hours at this Dunkin' location in Essex, MD?

This Dunkin' is open daily from 5:00 AM to 8:00 PM, Monday through Sunday.

Does this Dunkin' offer delivery and curbside pickup?

Yes, delivery is available daily from 6:00 AM to 7:30 PM, and curbside pickup is offered at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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