Dunkin'

3.7
305 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Essex, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1541 Hyde Park Rd, Essex, MD
21221, United States

Hours

Reviews

3.7
305 reviews
5 stars
153
4 stars
38
3 stars
42
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong drink preparations.

Product Quality

Several reviews mentioned stale or poorly made food and drinks, particularly donuts and coffee.

Speed of Service

While some customers praised quick service, many others reported long wait times and inefficiencies, especially during busy hours.

Cleanliness

A few reviews noted cleanliness issues within the store, including trash and unsanitary conditions.
  • EB
    Em B
    Dec 26, 2025
    1.0
    Placed a mobile order at 2:40 on Christmas Day. Waited in line, no one said anything at the ordering screen so we pulled around to the window. Was told they were closed. I asked when they closed and the very rude man inside yelled 2:00. I asked how I’m going to get my money back for my mobile order and they told me contact Dunkin for a refund. No where on this establishment was it posted that they closed at 2:00. I feel bad for the 4 other cars behind me who also thought they were open. The employee who walked out and got in his vehicle could’ve at least told me along with the others waiting that they were closed. Instead he embarrassingly ran over the curb and sped away. Save yourself the time and just go to the Dunkin at 1602 Eastern Avenue. They are so much nicer, drinks are better, and they won’t let you place a mobile order if they are closed!
  • SB
    Stew Beefs
    Dec 19, 2025
    3.0
    The donuts are no very good
  • TG
    tom gill
    Dec 17, 2025
    1.0
    All I asked for was a Matcha had to wait in line 15 minutes for the one person in front of me to just get a drink and a small bag of donuts holes. Then the barista proceeded to serve me a miserably disgusting coffee after assuring me it was a Matcha not once with twice.
  • AM
    Alyssa McKinney
    Dec 14, 2025
    1.0
    Was the only person in the drive thru line and the employee was very short with us, felt like we couldn’t ask any questions and were rushed to leave. We asked what the holiday flavors were and they said there weren’t any. We wanted the new bacon jam grilled cheese and realized when we started eating them that they gave us regular grilled cheese. With 6 employees in there and being the only customer in sight, I don’t know what the rush was about.
  • SW
    Starrlena Wiseman
    Sep 28, 2025
    5.0
    I love the dunkin by my house. The staff, friendly, efficient, and always a great conversation.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Essex, MD?

Dunkin' in Essex, MD, is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' in Essex offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.