Food Lion

4.3
1077 reviews

About

Grocery StoreFood Lion

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Food Lion
1565 Hyde Park Rd, Essex, MD
21221, United States

Hours

Reviews

4.3
1,077 reviews
5 stars
602
4 stars
287
3 stars
118
2 stars
31
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for poor service and unprofessional behavior.

Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with cleanliness and stock availability.

Checkout Experience

Customers frequently mentioned long wait times at checkout, with calls for more cashiers and better management of self-checkout machines.

Product Availability

While many customers appreciated the variety and quality of products, there were complaints about items being out of stock, particularly in the bakery and frozen sections.

Pricing

Customers generally found prices to be reasonable, with good sales and promotions, although some noted that certain items were overpriced.
  • LD
    Labor Day
    4 days ago
    1.0
    This store allows local customers to enter and shop with their pets even if they aren’t service animals. There’s only so much they can do because everyone claims their dog is a service animal. But a 5lb poodle with no vest that’s sitting in the shopping cart is clearly not a service animal. I watched someone walk into the store with a large pittbull and no vest. The employees just let them walk in. Customers put their dogs in the same shopping carts we place our food and walk around the food we buy with their stank animal. I don’t know if this is a country people thing because we’re in Essex, but I have never seen such a disgusting practice where animals are allowed inside the grocery store so often and allowed inside of the shopping cart where people place their food. This policy is not being managed. I literally see this every time I come to this store and I wouldn’t make this post if it wasn’t true. if you care about the cleanliness of your food Do not shop here. I’ve complained to corporate and the managers on duty and they pretty much say there’s nothing they can do. Going forward I’ll be taking my business to a different grocery store in the area
  • JP
    Jeff Prendergast
    Dec 31, 2025
    5.0
    ...very good store .with great products and associates
  • DD
    Dameaon Daughtery
    Dec 27, 2025
    5.0
    I haven't seen the total cost of my groceries drop like they did on this day and I also netted over 3000 points on the fetch app where you turn receipts into gift cards download and use my code DADNX to grab 2000 points to get you STARTED then scan all those Christmas receipts
  • IL
    Ike luv
    Dec 21, 2025
    1.0
    There is an employee on the day shift named Ariel. The young lady doesn't have a clue about customer service. I simply asked where the Little Debbie Doulnuts where? She looked at rolled her eye's and said No. Mind you she is not an new employee and is a online picker and claimed she didn't know. She didn't glance where she thought it was at. She didn't ask for help, just a frown and a NO. And instantly walked away with her order picking cart. We were in the meat section around 1010am. Darlene at check out was amazing. Customer service was superior with a warm smile. Ariel looked like she was at a funeral. Also, I asked Ariel, " You aren't new and you pick orders and do not know? She said to me " All I do is pick orders". Smh, Crazy work Working a customerservicejob is a heavy burden, but it's a voluntary burden. Get her together!
  • NW
    Nickolas Williams
    Dec 19, 2025
    5.0
    To Dwayne Michaels who saved me from embarrassment. I owe you one. It's a little thing but I'll remember it, and I'll pass along your kindness to the next person I help. Thanks, and cheers to you.

Frequently Asked Questions About Food Lion

What are the opening hours of Food Lion at 1565 Hyde Park Rd, Essex, MD?

Food Lion is open daily from 7:00 AM to 11:00 PM.

Where is Food Lion located in Essex, MD?

Food Lion is located at 1565 Hyde Park Rd, Essex, MD 21221, in the Hyde Park Station neighborhood.