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Business Details
About
Dessert ShopIce Cream ShopTea Room
Kyoto Matcha, an international chain of Matcha desserts dedicated to creating top-quality raw materials. Due to the influence of the Japanese-style matcha culture, the Kyoto Matcha is based on the brand mission of “Let the Tea Return to the Forest”, rooted in the traditional Japanese tea culture and dedicated to the promotion of Matcha culture.
Location
Kyo Matcha
10045 Baltimore National Pike Ste A6, Ellicott City, MD
21042, United States
Hours
Monday12:00 PM - 10:00 PM
Tuesday12:00 PM - 10:00 PM
Wednesday12:00 PM - 10:00 PM
Thursday12:00 PM - 10:00 PM
Friday12:00 PM - 10:00 PM
Saturday12:00 PM - 10:30 PM
Sunday12:00 PM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.