When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Ellicott City Baltimore Ntl Pike. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting the manager Lavelle and employee Katie.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and substitutions without notification, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were complaints about overcooked chicken, cold wings, and inconsistent flavors.
Staffing Challenges
Several reviews noted that the location faced staffing issues, which affected service speed and order accuracy.
SC
Shaaz Chaudhary
1 day ago
1.0
Awful experience!!!!
When I entered i saw the bucket full of wings. I thought they were busy and my order would take time. NOPE I was wrong... I got my order in 5 minutes because they gave me those wings, for sure was there for long. I am from New Jersey trust me after this i can't even eat wings in new jersey because of this experience.
I
TT
T T
Feb 17, 2026
2.0
I ordered a family meal with 24 wings.... It all starts with the flavor i want is out... The cashier was acting so fast i repeated my name 4 times throughout the order in store as if she was putting it in 4 times asking me. I ordered blue cheese got ranch of course...... Didn't think they would mess up the blue cheese so Also ordered a Large Ranch before getting my order for to go. I asked when the order came did you put the large ranch he said yes its in the black container. I should have opened it there......
I get home I have the 3 dipping sauces that come with the order suppose to be blue cheese of course its ranch. I also get 2 cups of ranch..... You are telling me it cost 4.99 for 2 little cups of ranch its not 8 ounces as the large is suppose to be. Highly disappointed. I didn't think this would be a check your bag before leaving for the amount the charge you there but apparently it is I would not recommend this location. It was a major let down and quite honestly It pissed me off that i spend the amount i did on 2 side cups of ranch and the others were half to a 1/4 full of ranch not blue cheese lol. When you pass this restaurant on rt 40 keep going don't stop here. Its all about the money not the service.
LM
Lindsey McDonald
Feb 8, 2026
1.0
Placed an order at 1230PM for 630PM delivery with Door Dash on Super Bowl Sunday. Apparently the store’s ticket system went down so orders did not go back to the kitchen. We called when food never arrived and were told this. So it is now 748PM, we are hangry, food is not coming and we are left to figure out how to get a refund. This is just really bad customer service.
JJ
Jeff
Feb 1, 2026
1.0
Place messed up my order again. This time really bad. When I called in to the manager, I was told they were out of dishes and sauces and made substitutions. Why not call/email or tell me during pickup? The manager told me that he would fix it if i came all the way back to the restaurant. Not worth my effort. Disputing the credit card transaction. Poor food and general manager is not capable of his job. Used to love this place. You lost a customer tonight.
HR
Heather Rose
Feb 1, 2026
1.0
Wing Rip Off, more like it. They will change your order and not tell you, ever. Ordered 10 wings, half Atomic. Got 5 plain wings. Ordered 15 tenders, go 4 tenders and a handful of (1/3 the size) chicken nuggets. It is 2026, something called a telephone exists whereby you can call a customer to let them know you are out of certain items and offer a substitution. Instead, my husband picked up the food an we realized the entire order was wrong when he got home. Manager Lionel took no accountability and lacked any customer service skills or empowerment to correct it with a full refund over the phone. We are not driving back there—further inconvenienced—to get a refund. This place is a total mess.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Ellicott City Baltimore Ntl Pike offer?
Wingstop Ellicott City offers classic wings, boneless wings, and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What are the regular operating hours for Wingstop Ellicott City?
Wingstop Ellicott City is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Ellicott City offer delivery and takeout services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery service options.
Is there a drive-through option at Wingstop Ellicott City?
No, Wingstop Ellicott City does not have a drive-through; it is closed for drive-through service.
What payment methods are accepted at Wingstop Ellicott City?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Ellicott City located?
Wingstop Ellicott City is located at 9338 Baltimore National Pike, Ellicott City, MD 21042, USA.
How can I order online from Wingstop Ellicott City?
You can order online for carryout or delivery via their website or mobile apps available on the App Store and Google Play Store.
What nearby food options are available around Wingstop Ellicott City?
Nearby food options include Tiger Sugar for bubble tea, Jersey Mike's Subs for sandwiches, Noras Kabob for Mediterranean cuisine, Playa Bowls for health foods, and Boston Market for American fast food.
Are there convenient stores or gas stations near Wingstop Ellicott City?
Yes, close by are gas stations and convenience stores like Exxon & Mobil Stations, 7-Eleven, Ellicott City Gulf, Mobil, and Chatam Mobile.
What other amenities or services are near Wingstop Ellicott City that customers might find useful?
Nearby services include Ellicott City Pharmacy, Audiology Associates, Excel Dental Care, and Victra Verizon Authorized Retailer for mobile phones.
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