Papa Johns Pizza

3.4
221 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Ellicott City, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Ellicott City pizza for any occasion. Call us for pizza delivery in Ellicott City or stop by 8525 BALTIMORE NATIONAL PIKE for carryout to order the best pizza in Ellicott City, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
8525 BALTIMORE NATIONAL PIKE, Ellicott City, MD
21043, United States

Hours

Reviews

3.4
221 reviews
5 stars
90
4 stars
40
3 stars
18
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including undercooked pizza, lack of toppings, and food poisoning.

Customer Service

While some reviews praised friendly staff, many others highlighted poor service, including rude responses and disorganization.

Delivery Issues

Numerous complaints about slow delivery times, missed orders, and cold food upon arrival.

Order Accuracy

Frequent issues with incorrect orders, missing items, and poorly made pizzas.

Staff Performance

Mixed feedback on staff performance; some were noted for excellent service, while others were criticized for being unhelpful or disorganized.
  • DA
    Daniel Allen
    Nov 7, 2025
    5.0
    I haven’t had Papa John’s in 10 or more years. I drove here and placed an order in person. Great customer service. Food took less than 15 minutes. When I got home everything was hot and tasty. No complaints at all. Really liked the stuff crust. I’ll be back again sometime.
  • RS
    Richard Sikorski
    Sep 27, 2025
    5.0
    Last evening, another great pizza from here! With friends coming late into town, this was the easiest way to have hot food available in case they were hungry. They sure were! An extra-large for four people, two of whom said they were dieting until i brought this out :-). We always like the slightly sweet sauce and the generous toppings. I love the way the New York crust is chewy when-delivered and gets a good crunch when reheated. Well, no crunch this time - there were no leftovers! The staff was excellent, friendly, and courteous. Food was on-time and made as-ordered: the right ingredients, the right crust, properly cooked. I’m one of those who doesn’t usually tip on take-out orders. These folks saved me and my guests. I definitely thanked them and tipped them.
  • MC
    Martin Crombie
    Sep 26, 2025
    5.0
    Really friendly staff, had the pizza ready super quick
  • BS
    Brian Soller
    Jul 11, 2025
    1.0
    Ordered a pizza for delivery, never came. Very disorganized and poorly managed business
  • RM
    Rachel Moriarty
    May 25, 2017
    1.0
    Such a disappointment. For the first time in ages my Husband wanted a papa johns pizza. They both arrived cold. They were dry and had no flavor. I've never had a papa johns pizza not taste good. There was basically no sauce. You couldn't taste it at all. One pizza was double cheese. It didn't arrive that way. Even on our receipt it was a lame cold regular cheese with hardly any sauce. Such a waste of our money on tremendously sub par pizza. Worst location when it comes to quality of product.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Ellicott City?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

What are the takeout hours at Papa Johns Pizza?

Takeout is available Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to 11:30 PM.