Papa Johns Pizza

3.4
223 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Ellicott City, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Ellicott City pizza for any occasion. Call us for pizza delivery in Ellicott City or stop by 8525 BALTIMORE NATIONAL PIKE for carryout to order the best pizza in Ellicott City, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
8525 BALTIMORE NATIONAL PIKE, Ellicott City, MD
21043, United States

Hours

Reviews

3.4
223 reviews
5 stars
90
4 stars
40
3 stars
18
2 stars
20
1 star
55

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Multiple customers reported cold pizzas upon delivery and delays, with some orders never arriving.

Customer Service

While some customers praised the friendly staff, others experienced poor service and unhelpful management.

Food Quality

Inconsistent food quality was noted, with complaints about undercooked pizzas, incorrect orders, and sparse toppings.

Positive Experiences

Several customers highlighted excellent service and tasty food, particularly praising specific staff members for their helpfulness.
  • JM
    Jay Marshall
    Dec 21, 2025
    1.0
    Ordered for delivery. They passed the delivery off to DoorDash. The DoorDash driver picked up our order, then went to another restaurant to wait for somebody else’s order. They then dropped off the other person‘s order then our order. Our pizza is cold, not warm, cold. There are options that you’re given through DoorDash for immediate delivery or not. The fact that you think it’s OK to deliver cold pizza is unacceptable. We will not be ordering from here again.
  • JW
    J W
    Dec 5, 2025
    2.0
    Pizza was good, but was cold upon delivery. This store may want to rethink using Door Dash to keep delivery quality more within their control.
  • DA
    Daniel Allen
    Nov 7, 2025
    5.0
    I haven’t had Papa John’s in 10 or more years. I drove here and placed an order in person. Great customer service. Food took less than 15 minutes. When I got home everything was hot and tasty. No complaints at all. Really liked the stuff crust. I’ll be back again sometime.
  • RS
    Richard Sikorski
    Sep 27, 2025
    5.0
    Last evening, another great pizza from here! With friends coming late into town, this was the easiest way to have hot food available in case they were hungry. They sure were! An extra-large for four people, two of whom said they were dieting until i brought this out :-). We always like the slightly sweet sauce and the generous toppings. I love the way the New York crust is chewy when-delivered and gets a good crunch when reheated. Well, no crunch this time - there were no leftovers! The staff was excellent, friendly, and courteous. Food was on-time and made as-ordered: the right ingredients, the right crust, properly cooked. I’m one of those who doesn’t usually tip on take-out orders. These folks saved me and my guests. I definitely thanked them and tipped them.
  • MC
    Martin Crombie
    Sep 26, 2025
    5.0
    Really friendly staff, had the pizza ready super quick

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Ellicott City?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

What are the takeout hours at Papa Johns Pizza?

Takeout is available Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to 11:30 PM.