Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
505 reviews
5 stars
268
4 stars
145
3 stars
35
2 stars
12
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted issues with rude and unhelpful staff, particularly at the self-checkout and customer service areas.
Cleanliness
Many customers praised the store for its cleanliness and organization, noting it as a positive aspect of their shopping experience.
Product Quality
Several customers reported poor quality of produce and fresh items, with complaints about items being spoiled or not fresh.
Checkout Experience
Customers expressed frustration with the self-checkout process, citing bugs and slow service, leading to a negative shopping experience.
Customer Service
While some reviews mentioned friendly and helpful staff, there were significant complaints about overall customer service, particularly during busy hours.
- SMSam MNov 12, 20252.0Extremely rude employee at the self checkout. There is no excuse to treat customers just trying to checkout a few items with such a judgmental attitude and condescending anger.
- NLNita LoganNov 9, 20255.0I LOVE GAINTS
- NVNicole VOct 23, 20251.0Rude employee, this black lady, her name was Denise, she’s extremely rude, and just because we didn’t give her our attention for one second, she started being even more rude and saying mean things towards us, even when one of us walked away for a second while one person stood with our stuff at the checkout she started staring and bothering us over us not standing together.
- AUAngela USep 19, 20255.0Large , clean and fully stocked with everything you need!
- SSshruti sindhiSep 15, 20254.0Love this place! Decent prices and sales and it's so close to me! My tiny issue is the staff, most are great. Some are not.
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food in Ellicott City?
Giant Food is open daily from 6:00 AM to 10:00 PM. Holiday hours may vary.
Does Giant Food offer delivery and pickup services?
Yes, Giant Food offers in-store curbside pickup and contactless delivery services.
Where is Giant Food located in Ellicott City?
Giant Food is located at 4715 Dorsey Hall Dr, Ellicott City, MD 21043, in the Dorsey Search area.
Can I place my order online for Giant Food?
Yes, you can shop online for coupons, loyalty rewards, and start your order at http://www.giantfood.com.
How can I contact Giant Food by phone or fax?
You can call Giant Food at +1 410-995-0557 or send a fax to +1 410-992-3428.
Is there a pharmacy nearby Giant Food?
Yes, Giant Pharmacy is located nearby providing convenient access to prescriptions and health products.
Are there any convenient banking services near Giant Food?
Yes, there are several ATMs nearby including PNC Bank ATM, First National Bank ATM, and LibertyX Bitcoin ATM for your financial needs.
What dining options are available close to Giant Food in Ellicott City?
Nearby dining includes Hunan Legend, Yama Sushi, HoneyBaked Ham Company, and Brian's Catering Services offering a variety of Asian and American cuisines.
Are there any nearby services for pet care around Giant Food?
Yes, nearby pet services include Stay At Home Pets for pet sitting and dog walking, as well as Patapsco Poo Crew for waste collection.
What special deals or loyalty programs does Giant Food offer?
Giant Food provides great Bonus Buy deals along with coupons and loyalty rewards available through online shopping.