Giant Food

4.2
777 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
9200 Baltimore National Pike, Ellicott City, MD
21043, United States

Hours

Reviews

4.2
777 reviews
5 stars
431
4 stars
206
3 stars
73
2 stars
17
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some employees are praised for being friendly and helpful, many customers report rude and unhelpful interactions.

Store Cleanliness

The store is generally described as clean and well-organized, although some customers noted issues with maintenance, such as missing refrigerator doors.

Pricing Issues

Customers frequently mention higher prices compared to competitors, with some expressing dissatisfaction over misleading promotions and coupon issues.

Product Availability

While many customers appreciate the variety and quality of products, there are complaints about stock issues, particularly with specific items like dairy and produce.

Checkout Experience

Several reviews highlight long wait times at checkout and issues with self-checkout, indicating a need for better staffing during busy hours.
  • GG
    Gavin
    Oct 25, 2025
    5.0
    The cashier we had (Jeff) was just AMAZING today.
  • TP
    Tarry Putnam
    Oct 21, 2025
    4.0
    Amazing how much food is gone up in the last couple of years
  • WW
    William
    Sep 27, 2025
    5.0
    Partially blind Iraq vet,these guys treated me great helped me immensely!!!Outstanding .
  • MA
    Michael Ancell
    Aug 29, 2025
    1.0
    We usually drive down to Dorsey Search because the staff at the Giant on route 40 are beyond rude, they’re downright surly. But we stopped in tonight because it’s close and we only needed a few things. Cashier seemed put out that he had to ring us up. It’s like they train them to be that way. DO NOT go there!
  • KP
    Kelley Patton-Purtell
    Aug 9, 2025
    2.0
    Twice I have gone into the Giant on Baltimore National Pike . Both times the security officer was wonderful. He directed me where to go. Both times I ended up at customer service because I had gift cards to purchase. No " hello", " how are you", have a nice day"; just stone cold plain face with no smile. The only employee that smiled was your security guard. Kudos to him. Shame on the rest of the front line workers. I have been that person for over 30 years, and you always smile and say hello.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Ellicott City?

Giant Food is open daily from 6:00 AM to 11:00 PM. Note holiday hours vary, for example, it closes earlier on 2025-11-27 at 5:00 PM.

Does Giant Food offer in-store pickup and delivery services?

Yes, Giant Food provides safe curbside in-store pickup and convenient contactless delivery services.