Business Details
About
Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
775 reviews
5 stars
429
4 stars
206
3 stars
73
2 stars
17
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others are reported as rude or disinterested.
Store Cleanliness
Many customers noted that the store is generally clean and well-organized, although some mentioned issues with specific areas like the dairy section.
Pricing Issues
Customers expressed concerns about high prices compared to other grocery stores, along with complaints about misleading promotions and coupon difficulties.
Product Availability
While some shoppers appreciated the variety and freshness of products, others reported frequent stock issues and problems with online order fulfillment.
Checkout Experience
Several reviews highlighted long wait times at checkout and issues with self-checkout, indicating a need for better staffing during peak hours.
- GGGavinOct 25, 20255.0The cashier we had (Jeff) was just AMAZING today.
- TPTarry PutnamOct 21, 20254.0Amazing how much food is gone up in the last couple of years
- WWWilliamSep 27, 20255.0Partially blind Iraq vet,these guys treated me great helped me immensely!!!Outstanding .
- MAMichael AncellAug 29, 20251.0We usually drive down to Dorsey Search because the staff at the Giant on route 40 are beyond rude, they’re downright surly. But we stopped in tonight because it’s close and we only needed a few things. Cashier seemed put out that he had to ring us up. It’s like they train them to be that way. DO NOT go there!
- KPKelley Patton-PurtellAug 9, 20252.0Twice I have gone into the Giant on Baltimore National Pike . Both times the security officer was wonderful. He directed me where to go. Both times I ended up at customer service because I had gift cards to purchase. No " hello", " how are you", have a nice day"; just stone cold plain face with no smile. The only employee that smiled was your security guard. Kudos to him. Shame on the rest of the front line workers. I have been that person for over 30 years, and you always smile and say hello.
Frequently Asked Questions About Giant Food
What are the operating hours of Giant Food in Ellicott City?
Giant Food is open daily from 6:00 AM to 11:00 PM. Note holiday hours vary, for example, it closes earlier on 2025-11-27 at 5:00 PM.
Does Giant Food offer in-store pickup and delivery services?
Yes, Giant Food provides safe curbside in-store pickup and convenient contactless delivery services.
How can I place an online order or access coupons for Giant Food?
You can shop online, access coupons, and manage loyalty rewards at http://www.giantfood.com.
What special services does Giant Food provide?
Giant Food offers services including Peapod, Coinstar, SCAN IT! Mobile, RedBox, Scan It!, and free WiFi.
What is the address and contact information for Giant Food in Ellicott City?
The store is located at 9200 Baltimore National Pike, Ellicott City, MD 21043. You can reach them at +1 410-461-3120 or fax at +1 410-461-6127.
Are there nearby ATMs or financial services close to Giant Food?
Yes, nearby financial services include Coinme, LibertyX Bitcoin ATM, PNC Bank, Western Union, and First National Bank ATM, convenient for your banking needs while shopping.
Where can I find pet supplies near Giant Food?
PetSmart is nearby, offering pet supplies and services to complement your grocery shopping trip.
Which dining options are available near Giant Food for a meal before or after shopping?
You can visit Dumpling District, Nan Xiang Express, T.K.K. Fried Chicken, Five Guys, Kung Fu Tea, or Squisito Pizza & Pasta located close to Giant Food.
Are there health and beauty salons near Giant Food?
Yes, Purity Nails and Spa, Clips and Cutz, and Supercuts are nearby beauty salons and spas to check out.
What other retailers and services are nearby Giant Food?
Nearby you can find The Home Depot, DICK'S Sporting Goods, Sears, a Giant Pharmacy, KeyMe Locksmiths, and Minute Key locksmith services for your shopping and maintenance needs.