Arby's

Reviews

• SS

  Simp Smile

  5 days ago
  1.0
  Just went through the drive thru. The person spoke so fast and interrupted the whole time. They almost forgot my milkshake. I checked the order and was missing a roast beef sandwich. Went back in to get it. Got home and realized they gave me diet coke instead if rootbeer and left cheese off of my moms sandwich. What is going on here? 4 mistakes and nothing i could do to go back since we dont live really close. Waste of money.
• JG

  J Gromada

  Mar 30, 2026
  5.0
  Not much to say
• RB

  Robert Brinker

  Feb 8, 2026
  1.0
  Ordered the roast beef, milkshake, and Jalapeño bites. Got home to find a dried up burger in my bag, Jalapeño bites were cold and the shake was more like chocolate milk. This is the second time they have given us the wrong order. Won't be giving them a 3rd.
• DR

  David R

  Jan 6, 2026
  2.0
  My total was $36.19. I gave the woman $41.20. This highly confused the employee. She kept repeating the price to me and brandishing the money and asking me "I said(employee)it was $36.19, what's all this?" I had to explain to her that she will be giving me back $5.01. she rang it up and gave me $5 even. Not that a penny would break the bank but I am entitled to my exact change. She apparently decided that I did not all of my change back nor an explanation. Out of pennies for example. I ordered two beef and cheddar doubles, 2 medium fries and 2 French dip sandwiches. When I got home I discovered that she DID NOT give me my 2 beef and cheddar sandwiches. I have now called the store repeatedly but nobody is answering. I noticed another review with someone saying the same complaint of missing food and nobody answers the phone. What is going on at this store? I'm really not the type that complains but this experience was very poor quality. French dip sandwiches were delicious. Wish I could say the same about the beef and cheddar.
• CC

  Craig Cooper

  Dec 29, 2025
  1.0
  I love their food, but when the person doesn't speak English at the drive thru, why bother to go back?