McDonald's

3.4
1793 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
226 Belle Hill Rd, Elkton, MD
21921, United States

Hours

Reviews

3.4
1,793 reviews
5 stars
605
4 stars
378
3 stars
325
2 stars
149
1 star
336

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor communication.

Food Quality

Numerous customers reported issues with food quality, including cold and improperly prepared items, leading to dissatisfaction.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others pointed out dirty restrooms and unkempt areas, indicating a lack of consistency.

Order Accuracy

Several customers experienced problems with order accuracy, receiving incorrect items or missing components, which contributed to frustration.

Operational Hours

Customers expressed confusion and frustration regarding the restaurant's operating hours, with reports of being turned away despite advertised hours.
  • AW
    Adriana Waters
    Nov 3, 2025
    2.0
    This evening, 11/3/2025, they were having people pull into spots to wait for food.. just to be served fries that seem to be reheated and is this a large?
  • IC
    Ivan Celestial
    Nov 3, 2025
    4.0
    We either caught them on a good day or this gotta be the nicest McDonalds in Maryland (or anywhere, really) that we’ve ever been to. Roadside pit stop, just a hop and skip off the interstate. Squeaky clean — even the bathroom was spotless; a remarkable feat in general. They were a little slow on the food despite it being empty; a bit disorderly with the mobile orders, but it all came out right and soon enough. As tidy as it is, the nearby Motel 6 riffraff still meandered their way over and made a mess — but to that end, this McD’s staff does a good job keeping up. Overall: ★★★★☆
  • PP
    Predator Paintball
    Nov 1, 2025
    1.0
    Don’t ever go this McDonalds they always mess my order up even after I correct them they still get it wrong they are trash don’t ever go here ever they do not care about you or your food and they gave my the same pancake I returned I left a little slice in the pancake and guess what made its way back after I ask for steak and a folded egg and they gave me pork , I return it and they gave me a scramble egg they always mess my order up and I hope something really changes about this place cause there customer service is trash and they way they treat you is trash
  • MK
    Minion Knight
    Oct 14, 2025
    5.0
    ⭐⭐⭐⭐⭐ One of the Better McDonald’s Locations This McDonald’s was actually a pleasant surprise. I received my food very quickly, and everything was cooked well and served hot. The staff was friendly, polite, and seemed to stay on top of things, which made the experience smooth and enjoyable. The restaurant itself was decently clean and organized — a noticeable step up compared to many other locations. Overall, this is definitely one of the better McDonald’s I’ve been to, and I’d gladly stop by again.
  • EK
    Eddy Kroos
    Oct 14, 2025
    1.0
    No se merecen ninguna buena calificación atienden demasiado mal pedi una orden en línea hace 5 minutos resulta que voy por ella a la tienda y me dicen que la orden no les aparece y yo les estoy mostrando el número de la orden y aún así me dicen que la orden no está es muy mala atención al cliente uno les habla y como que no es con ellos que uno está hablando no le hacen caso a uno deberían de cambiar personal completo tal ves el personal nuevo si atienden bien y resulta que hasta ganan premios por la excelente atención y no es asi si ahí atienden súper mal al cliente They don't deserve any good rating, they serve very badly, I placed an order online 5 minutes ago, it turns out I go to the store to get it and they tell me that the order doesn't appear and I am showing them the order number and still they tell me that the order is not there, it is very bad customer service, you talk to them and it is as if it is not with them that you are talking, they do not pay attention to you, they should change the entire staff, maybe the new staff does provide good service and it turns out that they even win awards for excellent service and it is not like that if there they provide super bad customer service

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 226 Belle Hill Rd, Elkton, MD?

McDonald's at 226 Belle Hill Rd, Elkton, MD is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24 hours a day, 7 days a week.