Arby's

3.7
540 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
224 East Pulaski Hwy, Elkton, MD
21921, United States

Hours

Reviews

3.7
540 reviews
5 stars
232
4 stars
121
3 stars
68
2 stars
36
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or poorly prepared items, alongside some positive mentions of tasty meals.

Cleanliness

The restaurant is noted for being clean by some customers, but others reported unsanitary conditions and issues with food preparation.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Speed of Service

Service speed is frequently criticized, with reports of long wait times in both drive-thru and dine-in situations.
  • LB
    Lidia Bonilla
    Dec 27, 2025
    5.0
    Super clean, the bathrooms and the whole establishment, the employees are super friendly, and the quality of the food is excellent.
  • KJ
    Karen Johnson
    Nov 16, 2025
    5.0
    Food was delicious and service was outstanding!
  • PP
    Perry
    Nov 10, 2025
    5.0
    I'm really bothered by one of the negative reviews. I reported it because clearly they are racist and not giving a fair review. I absolutely love the ladies that work at this location. Always friendly and helpful. I see the same nice ladies every time and they get my order right every single time. Keep up the consistently good work!
  • AD
    Ashley Doyle
    Nov 8, 2025
    1.0
    Lady was disrespectful and I asked for the condiments to not be thrown on top of the open food and she just ignored me and did it anyway. When I said to the lady why did you do that when I asked you not to. Again she ignores me shuts the window and turns around and walks away. It took forever to receive the food as well and was cold. I will not get food from there again.
  • JS
    Jacqueline SARLAK
    Oct 31, 2025
    1.0
    On 10.30.2025 at 6:29pm TICKET DT373 ORDER ID# AAD3NAEAJCL I came through the drive thru spend nearly $20. I asked for extra horsey sauce. When I got to my destination, I only found one horsey sauce in bag. I bought a meal with a large fry and another lg fry. I went back to your Arby's and asked for more horsey sauce. The Spanish speaking lady was soooo nasty to me for asking for more horsey sauce. She had the ordasity to asked me for what I needed the sauce for; at which time I replied that my friend and I like to dip our French Fries in horsey sauce. The Spanish speaking lady told me that the horsey sauce IS NOT for French fries but ketchup was. I was/still am soooooo angry about that that I swore to myself NEVER to come back to your Arby's. I work close to your store and from what I can see you don't have many customers come through as it is. One would think your crew would be extra courteous to the customers that chose Arby's as their dinner destination. This foreign lady <by the way i am a foreigner as well that speaks, reads and writes proper english> should not be allowed to work with the public. Furthermore, when I tried calling your store today, the phone seemed to be disconnected. I much rather talke to a store manager than write this review. My recommendation GO TO ANOTHER ARBY'S where you get treated with dignity and respect.