Papa Johns Pizza

2.8
141 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Elkridge, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Elkridge pizza for any occasion. Call us for pizza delivery in Elkridge or stop by 6030 Marshalee Lane for carryout to order the best pizza in Elkridge, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6030 Marshalee Lane, Elkridge, MD
21075, United States

Hours

Reviews

2.8
141 reviews
5 stars
44
4 stars
17
3 stars
9
2 stars
11
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and failure to follow special requests.

Food Quality

Inconsistent food quality; while some customers enjoyed the pizza, many reported issues with undercooked items and skimpy toppings.

Delivery Issues

Numerous complaints about long delivery times, missed deliveries, and poor communication regarding order status.

Cleanliness Concerns

Reports of unsanitary practices among staff, including not wearing gloves and poor food handling.
  • WH
    William Hurd
    Jan 4, 2026
    5.0
    Great management that went above and beyond to correct mistake
  • EF
    Erick Figueroa
    Dec 19, 2025
    1.0
    Bad customer service, employees don’t care about customers, you try to order at the counter, no one try to help.
  • MM
    MoCan
    Dec 16, 2025
    5.0
    Great pizza. Very flavorful. The best crust. Smoke toppings and great pizza deals!
  • CD
    Charlie Dav
    Dec 15, 2025
    1.0
    I don't doubt the bad reviews here now. I made the mistake purchasing from you today 12/14/2025. I paid $36 including tips to driver to receive a completely different pizza from what I ordered. I ordered the meats pizza with Buffalo sauce well done but received a normal chicken pizza with garlic sauce. I've never ever seen something like that before. This is bad customer service. I'll not order from you again.
  • EN
    Emma “Fcemma” Nwa
    Dec 12, 2025
    3.0
    Papa Johns at this Elkridge location is your classic reliable chain—hits the spot for cheesy, saucy comfort when you’re not chasing gourmet. The fresh ingredients shine in a well-loaded supreme or BBQ chicken pie, and portions (especially sides like cheese sticks) keep it family-friendly without breaking the bank. Staff’s usually upbeat for in-store orders, and the strip mall setup makes it a breeze to grab and go near other errands. That said, it’s no artisanal standout—delivery can drag (plan for 45+ mins), and crust quality varies (sometimes chewy, not crispy). Prices crept up ($15+ for medium), but app deals help. Worth it for casual nights; skip if you’re after thin-crust innovation. Pro tip: Call ahead or use the app to avoid lines.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Elkridge, MD?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and Friday and Saturday from 10:00 AM to midnight.

Can I order pizza online for carryout or delivery from Papa Johns Pizza?

Yes, you can order online for both carryout and delivery through their official website or app.