Dunkin'

3.2
155 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elkridge, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7190 Troy Hill Dr, Elkridge, MD
21075, United States

Hours

Reviews

3.2
155 reviews
5 stars
56
4 stars
28
3 stars
8
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and frequent order inaccuracies.

Speed of Service

Many customers reported extremely slow service, with long wait times for orders, especially during busy hours.

Cleanliness and Hygiene

Some reviews raised concerns about cleanliness, particularly regarding food handling practices and unsanitary conditions.

Product Availability

Customers frequently noted that the location often runs out of popular items, leading to disappointment.

Staff Friendliness

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • TT
    Travis Thompson
    Jan 5, 2026
    1.0
    I stopped by this location because I had an appointment directly across the street. I ordered three hash browns and a peppermint mocha latte and was handed my order. Once I arrived at my appointment, which was only about two minutes away, I realized I had only been given one order of hash browns instead of three. I returned and explained the issue. An employee was asked to prepare the remaining hash browns and handed me a bag but, there was still only one order inside. I had to go back in a third time to finally receive the correct amount. While the issue was eventually resolved, the repeated mistakes and extra trips were inconvenient, especially with a scheduled appointment. More attention to order accuracy would greatly improve the customer experience.
  • CR
    Crystal Roberts
    Dec 18, 2025
    1.0
    Please don't go here I have an video of the young lady putting the donut trays on the trash cans as she depose of the donuts then after putting it there puts the tray back into the cabinet...smh this is the reason I try to avoid all cost of eating out due to this situation
  • JB
    jeanne Bowers
    Dec 12, 2025
    5.0
    Very clean and staff is very friendly.
  • AC
    Anthony Clark
    Nov 15, 2025
    5.0
    Good for a dunkin' donuts
  • AA
    Art Auré
    Nov 9, 2025
    3.0
    Horrible customer service. Emits, younger black male with glasses needs a new job. Very rude! Needs more training! Needs to be terminated!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Elkridge, MD?

Dunkin' in Elkridge, MD is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.