Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Staff Performance
While some reviews praised the staff for being friendly and helpful, others noted instances of rudeness and poor service.
Food Quality
Customers generally enjoyed the food, particularly the soups and sandwiches, but many expressed concerns about portion sizes and rising prices.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with dirty tables and overall restaurant maintenance.
Menu Changes
Customers expressed disappointment over recent menu changes, including discontinued items and smaller portion sizes.