Dunkin'

3.8
195 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Eldersburg, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6252 Sykesville Rd, Eldersburg, MD
21784, United States

Hours

Reviews

3.8
195 reviews
5 stars
104
4 stars
30
3 stars
11
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and frequent order mistakes.

Order Accuracy

Many customers express frustration over incorrect orders, with repeated issues of wrong items being served or missing components.

Cleanliness

The location is noted for its cleanliness, with several customers highlighting it as one of the cleanest Dunkin' locations they have visited.

Product Quality

There are complaints about the quality of food and drinks, including stale bakery items and poorly made coffee, contrasting with positive remarks about certain menu items.

Management Issues

Several reviews indicate poor management practices, including lack of responsiveness to customer complaints and inconsistent service.
  • CP
    Claire Pollak
    5 days ago
    5.0
    I always get a fantastic cup of coffee and delicious donut in a quick, friendly, professional manner from here! It's my go-to Dunkin's.
  • CM
    C M
    Sep 27, 2025
    1.0
    I went to buy 25 blueberry munchkins and when I got home I had a box of 25 mixed munchkins. I had to drive all the way back to the store to return them and I asked why I wasn’t told about this. They told me we are sorry and that they could sell me blueberry donuts. I told them no I want what I paid for and that’s what I want. They didn’t offer any sort of compensation for having me drive all the way back up to the store and return something that I didn’t ask for. We come to this location all the time and I think it’s time to stop going because of the terrible business they provide. You should always be upfront with a customer and go above and beyond if you make a mistake. I wouldn’t recommend anyone going to this location because of how they conduct business. I also had one of the employees giving me dirty looks because I brought the donuts back. I was friendly calm and collective when telling them that they should have just been upfront and told me that they don’t have that many blueberry munchkins available. I would have been fine with that and told them no thank you but instead they give me something I didn’t want or pay for and then on top of it, have one of their employees give me a dirty look for me brining back the munchkins I didn’t pay for.
  • KJ
    Karen Jacob
    Sep 5, 2025
    5.0
    I'm a HUGE fan of Dunkin. Iced Matcha Latte, Unsweetened Iced Tea, Coffee, Snakin Bacon are some regular orders. This Dunkin does a great job. Their drive thru is quick, friendly and they know what we like!
  • JG
    Jennifer Gerber
    Sep 4, 2025
    5.0
    My breakfast is perfect everyday. I love this Dunkin.
  • AC
    Alex Corns
    Aug 12, 2025
    1.0
    This man refused to take my order, after I waited 5 minutes to ask a question about one of the specials in my app. He just pointed to the kiosk and refused to speak to me. There was no one else at the restaurant.

Frequently Asked Questions About Dunkin'

What are the business hours for Dunkin' in Eldersburg, MD?

Dunkin' in Eldersburg, MD is open from 4:00 AM to 8:00 PM on Monday and Tuesday; 4:00 AM to 9:00 PM from Wednesday to Saturday; and 4:30 AM to 8:00 PM on Sunday.

What special holiday drinks can I find at this Dunkin' location?

This holiday season, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at Dunkin'.