Dairy Queen Grill & Chill

Reviews

• SR

  Shaniya Robinson

  Dec 14, 2025
  1.0
  Frequent here alot, & today i decided to go in instead of the drive thru, the girl working the register never greeted me, just stared at me. I started ordering and she rudely interrupted me asking for here or to go. I wanted the meal deal with a blue raspberry slushie as the drink. Mind you I frequent here, I never had a problem with DQ upcharging me for the slushie with the meal deal. So when i first asked for it, she didn’t say anything, then asked what did I want to drink again, I said a blue raspberry slushie and she rudely said “ oh no you can’t do that with the deal, i can just give you this cup and you can make your own drink” Just from that statement, I left because I know exactly what that was. It’s sad that today in 2025 people still feel so much hate. Like I said I frequent here alot, I just always go through the drive thru, decided to go in for the first time ever! and I am appalled. I get the same thing every single time, why was it so different today? and why was she so rude. this just happened at 2:40.
• MH

  Mercy Huber

  Nov 28, 2025
  5.0
  Great DQ. Delicious. Clean. Courteous.
• BT

  Buddy Thomas

  Nov 23, 2025
  1.0
  Somebody please explain to your evening manager Ray that the customer dining area is not the place to be on the phone talking like a bully to somebody. You sir are an embarrassment to the company. If something as simple as not talking like an idiot on the phone in an aggressive manner while people are eating at your establishment you can't understand is wrong then you are not in a position to be a manager. I can only assume that you are the long-lost nephew or cousin of the franchisee. If you can't understand that this is absolutely unacceptable bad behavior then you sir are destined for failure. The look on the other employees face as you were doing this was one of absolute shock. There were so many things wrong with what you did, I can't comprehend how you would think that this was okay. I travel often and dairy Queen is one of my favorite places to stop all throughout the United States wherever they are available to me but I assure you this store I will never go to again until I am guaranteed that this person is no longer employed there. This was absolutely shocking. His bullying tone on the phone his pacing back and forth across the tables of the customers should be in a training video of exactly what to never do.
• LL

  Lisanne Landry

  Nov 2, 2025
  1.0
  Every time I come there’s an issue. It’s ongoing and ridiculous. Every time Donna is at the window she gives me a hard time when ordering. Every item I try to add to the order she goes over the prices as if it’ll discourage me. I come here time to time so I’m not sure why she thinks Dairy Queen is out of my budget. Not sure if it’s a race issue (cause that’s what it feels like) but I’m fed up. Today I ordered a kid’s meal and when she asked if that was all I wanted today I told her I’d also like a regular fry to which she in a very condescending tone told me “you can only get a kids fry with a kids meal”. I told her I’m aware and that I’m adding an additional fry and I asked to also add a honey mustard to which she again condescendingly told me “well that’s going to be an extra charge” . Again I’m aware, and the .40 cents it costs isn’t out of my budget like she implies.
• RW

  Rebecca White

  Oct 23, 2025
  5.0
  Amazing food and amazing deserts here and everyone is very friendly and helpful.

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