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Dunkin'

3.8
(746 reviews)

Business Details

1928-A Pulaski Hwy, Edgewood, MD
21040, United States
(410) 676-1113
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Edgewood, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1928-A Pulaski Hwy, Edgewood, MD
21040, United States

Hours

Reviews

3.8
746 reviews
5 stars
347
4 stars
160
3 stars
79
2 stars
44
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of both friendly and rude staff, and long wait times in drive-thru.

Food Quality

Food quality is hit or miss, with complaints about stale donuts and incorrect orders, but some customers enjoyed their drinks and food.

Management Issues

Many reviews mention poor management and staffing problems, leading to disorganization and frequent mistakes.

Customer Experience

Some customers have had positive experiences due to friendly staff, particularly mentioning individual employees, while others report feeling ignored or mistreated.
  • SS
    Scott Snyder
    Feb 24, 2026
    2.0
    Breakfast food tastes like industrial cleaner as does alot of Dunkin's in the area. Donuts and Coffee are fine. Avoid the sandwiches and tots.
  • JJ
    Jacque
    Feb 23, 2026
    1.0
    Today February 23, 2026 at 1150am I ordered a medium caramel iced coffee with 2 strawberry frosted donuts and when I got the drink the cup burst from underneath and spilled all over my car. They replaced the drink but who is going to be responsible for getting my car cleaned? After multiple attempts trying to call corporate to get the issue resolved, there has been no response.
  • GG
    Georgia Gray
    Feb 11, 2026
    5.0
    I was having an absolutely horrible day and I needed a little sweet treat. I get out of my car and as I’m walking there, thr door is held open for me. I can barely say thank you before this absolutely heaven sent worker compliments my boots. I have never felt such immediate positive aura and wonderful energy. I felt like I was truly appreciated and all I was doing was ordering donuts. This was the exact experience I needed and honestly I’m probably gonna be thinking about this for the next few weeks. Thank you for being kind to someone who needed it.
  • CC
    Co Co
    Feb 3, 2026
    1.0
    This location service is HORRIBLE! Why do we have to wait so long in the drive through to get coffee. Got to the window after waiting 10-15 mins to see that they haven’t prepared ANY of my food!! Give me my latte cold when I asked for it HOT! The absolute worse! Last time coming through here!
  • JW
    Jasmine Washington
    Jan 9, 2026
    1.0
    I do not recommend this location. I can not speak for all the crew members that work here . But the one that serviced me was veryrude . I do not understand how you can say wha you want to someone who makes a CHOICE to spend money at your establishment. I drive past this location everyday . I will continue to do so .

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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