Dunkin'

3.8
731 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Edgewood, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1928-A Pulaski Hwy, Edgewood, MD
21040, United States

Hours

Reviews

3.8
731 reviews
5 stars
340
4 stars
158
3 stars
78
2 stars
43
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with some employees praised for friendliness while others are reported as rude and unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and items being unavailable, leading to customer frustration.

Speed of Service

Many customers noted slow service, particularly during busy hours, causing long wait times.

Cleanliness and Quality

Concerns raised about cleanliness and food quality, including stale donuts and unsanitary conditions.

Staff Training

Issues with staff training and management have been highlighted, affecting overall customer experience.
  • FE
    Farah Emam
    Nov 16, 2025
    5.0
    Great service from Hanna every time. She’s quick, polite, and really good at her job!
  • LS
    L. James Simpson
    Nov 16, 2025
    2.0
    Just waited 20 minutes in line for 1 coffee in the drive through no exaggeration and its not even warm. Unbelievable.
  • DM
    Diana Mullins
    Nov 9, 2025
    5.0
    Christian is amazing he always so kind and polite some of the employees make Mr drink wrong Christian always fixes the mistakes I once thought he was a manager of how he acts he is amazing big shout out of Christian ✝️
  • AM
    Andrew “Mopar Maniac”
    Nov 9, 2025
    4.0
    Staff was happy to make a menu change at drive-thru window after checking to see if anyone was behind us waiting in line. Drinks and food were good!
  • SH
    Sarah Harvey
    Oct 30, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I just want to give a huge shoutout to Christian at Dunkin’ Donuts! I come to this location at least twice a day, every day, and he always goes above and beyond. He’s so kind, positive, and truly makes a difference with his great attitude and customer service. For a long time, I actually stopped coming here because some of the old employees were rude and made the experience unpleasant. I used to drive an extra 5–10 minutes out of my way multiple times a day just to avoid it. But since the new staff came in — especially Christian — it’s been a complete turnaround. Thank you for hiring people who care and take pride in their work. Christian is definitely one of the best, and he’s a big reason I’m a loyal customer again! 💜☕️

Frequently Asked Questions About Dunkin'

What are the holiday drink specials available at Dunkin' in Edgewood, MD?

During the holiday season, Dunkin' Edgewood offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.

What are Dunkin' Edgewood's operating hours?

Dunkin' is open from 4:00 AM to 8:30 PM Monday through Saturday, and from 4:30 AM to 8:30 PM on Sundays.