At Vivi’s Chicken ‘n Mac, our mission is to revolutionize the fast-casual chicken experience by serving bold, flavorful chicken tenders paired with signature sauces and mac ‘n cheese that defy the ordinary. We are committed to using high-quality, fresh ingredients to create unique and unforgettable flavors with an attitude. Our goal is to provide a welcoming and vibrant atmosphere where every customer can enjoy a delicious, satisfying meal that’s anything but normal. We strive to deliver exceptional service, fostering a community where flavor meets fun and every bite is a celebration of taste.
Go beyond the ordinary. Experience flavor with attitude.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.