McDonald's

3.7
1948 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8394 Ocean Gateway, Easton, MD
21601, United States

Hours

Reviews

3.7
1,948 reviews
5 stars
723
4 stars
454
3 stars
392
2 stars
149
1 star
230

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and efficient to rude and unhelpful.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

While some reviews praised the cleanliness of the location, others highlighted significant issues, particularly in the restrooms.

Order Accuracy

Numerous customers experienced problems with order accuracy, often receiving incorrect items or missing components.
  • ES
    Erick Soto
    Dec 19, 2025
    2.0
    Good evening, Tonight I visited one of your stores and had a poor customer service experience. I was instructed to go through the drive-thru with my car, but the employee who took my order did not listen to me. I had to repeat my order three times, and it still was not understood until I went to the window. The order was handed to me reluctantly. After parking and waiting, I noticed the employee was playing music loudly from his phone. I am writing to report this situation due to the poor service I experienced. Thank you for your attention.
  • DD
    Delecia
    Dec 17, 2025
    5.0
    Very nice.
  • BC
    Bill Cahill
    Dec 14, 2025
    2.0
    Got food to go. Absolutely terrible. Got a plain hamburger for my dog and she wouldn't eat it. Chicken sandwich was just as bad. Will never go to another McDonalds.
  • DM
    Dianna Meekins
    Nov 1, 2025
    5.0
    Easton McDonald’s on Rt 50 has the best Dr Pepper and Coke. It is better than any other McDonald’s on the eastern shore. They have the mixture portions set just right and the cold temperature too.
  • FD
    Frank DeSando
    Oct 20, 2025
    3.0
    Service was very slow. We went through the drive-thru on our way home from Ocean City, MD, and was disappointed at the lack of speed they were putting out food. When we went through the drive through, we were asked to park in one of the numbered spots, along with eight other cars. The food was messy at best and the fries were tepid.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 8394 Ocean Gateway, Easton?

McDonald's at 8394 Ocean Gateway, Easton is open daily from 5:00 AM to 10:00 PM.

During what hours is the drive-through service available?

The drive-through is open daily from 5:00 AM, closing at midnight Sunday to Thursday, and extending to 1:00 AM on Fridays and Saturdays.