Service Speed
Customers frequently reported long wait times in both drive-thru and for online orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Friendliness
Despite service speed issues, several customers praised the friendliness and politeness of the staff.
Food Quality
Mixed feedback on food quality, with some customers noting poor preparation and inconsistency in portion sizes.
Cleanliness
Concerns were raised about the cleanliness of the dining area and overall restaurant conditions.