Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Speed
While some reviews praised fast service, others highlighted long wait times, especially during busy hours.
Staff Friendliness
The staff received mixed feedback; some customers appreciated friendly service, while others reported unprofessional behavior.
Food Quality
Customers noted that food quality varied, with some praising hot and fresh meals, while others complained about cold or improperly cooked food.
Cleanliness
The cleanliness of the restaurant was positively mentioned by several customers, although some expressed concerns about unsanitary conditions.
DD
David
Oct 30, 2025
1.0
Ordered 2 happy meals via the app
Both were missing toys and chocolate milk
When I asked they said they had run out which is fine however all this stuff was available on the app to be purchased at full price.
This is against the law in Maryland as a deceptive trade practice and a failure to disclose
Maryland Commercial Law Code § 13-301(2
CS
Christopher Straub
Oct 24, 2025
4.0
I usually use the pickup option, and it’s consistently a good experience. My orders are ready on time, accurate, and the staff is friendly when I check in. The app makes it easy, and the pickup spots are convenient. Every now and then there’s a short wait, but overall, they do a nice job keeping things running smoothly.
ST
Shelia Thompson
Oct 20, 2025
5.0
No words Mcdonalds is Mcdonalds....is it adult healthy probably NOT.
HC
Henry Cuffee
Oct 13, 2025
4.0
To grab lunch
EP
E Palacios
Oct 4, 2025
2.0
They do not always tend in order at the drive thru