Business Details
About
Mexican Restaurant
Chipotle Dunkirk is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
299 reviews
5 stars
144
4 stars
55
3 stars
27
2 stars
8
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews highlighted inconsistent food quality, including undercooked rice, overly salty dishes, and issues with freshness.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, often receiving less food than expected, leading to complaints about value for money.
Cleanliness and Environment
While some customers noted cleanliness, others reported unsanitary conditions and issues with the dining area.
Management Concerns
There were multiple mentions of poor management practices, including handling of customer complaints and employee behavior.
- JWJohn Winfrey3 days ago1.0I have used the Dunkirk location for the last 8 years. The food quality has decline over the last couple months. The food taste horrible, portion sizes cut in half and the young people they hire lack communication skills. I visited yesterday and had a less then desirable experience. The young lady was very disrespectful and didn't understand my request of double meat or sides of sour cream. I asked her name so I could speak with management, all she would tell me was "Bree". It wasn't worth the hassle by the end of my visit so I paid and left. I will not be returning and will have to drive farther away for food the used to be good.
- KSKiara SocialJan 2, 20261.0In 19 years of eating Chipotle, I don’t think I’ve ever felt strongly enough to leave a review. This bowl I just got doesn’t even taste like Chipotle flavors. I’m really confused because it looks like any other bowl I’ve had but it tastes like a bowl of unseasoned mush.
- DJDoris JamesDec 18, 20251.0The service here is beyond ridiculous! A lot of snobs! Beans look awful and STOP putting so much SEASONING in the BEANS! 😡 my son cannot eat them! Way too much! When I as a customer ask you for something don’t roll your damn eyes at me i felt like slapping your face off! These young people here are so disrespectful! Get corporate down here! Well you have lost more customers!
- ICIris CarcamoDec 9, 20251.0went to buy quesadillas and ordered pinto beans, but they were so dry. I asked if they could give me fresh ones, and the person didn't like it; they treated me poorly, not friendly at all. I won't go back.
- ZHZack HarperDec 3, 20255.0I must express my sincere gratitude to the team on Tuesday night. The grill cook and the manager provided exceptional service. They served delicious food and ensured that the staff worked efficiently while maintaining a positive attitude. The carne asada was particularly noteworthy and should be a permanent menu item. It’s evident that the staff and management genuinely care about their customers and colleagues. Despite my initial negative experience, I decided to return, and I’m delighted that I did.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Dunkirk offer?
Chipotle Mexican Grill in Dunkirk offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Dunkirk?
Chipotle Mexican Grill is located at 2989 Plaza Dr, Calvert, Dunkirk, MD 20754, USA.
What are the operating hours for Chipotle Mexican Grill in Dunkirk?
Chipotle Mexican Grill in Dunkirk is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Dunkirk offer delivery and pickup services?
Yes, Chipotle Mexican Grill in Dunkirk offers both in-store pickup and delivery services.
How can I place an order online for Chipotle Dunkirk?
You can place an order online at https://order.chipotle.com/ or use the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
Does Chipotle Dunkirk participate in any rewards program?
Yes, Chipotle Dunkirk offers the Chipotle Rewards program where you can sign up for exclusive offers and earn free food.
What payment options does Chipotle Mexican Grill in Dunkirk accept?
Chipotle Mexican Grill in Dunkirk accepts credit cards and offers services including gift cards and catering.
I am visiting Pivot PT - Dunkirk for physical therapy; is there a nearby place to grab a quick meal?
Yes, Chipotle Mexican Grill is conveniently located near Pivot PT - Dunkirk, offering customizable Mexican meals perfect for a quick and wholesome bite after your therapy session.
Are there places near Chipotle Dunkirk where I can enjoy dessert or coffee after my meal?
Absolutely! Cold Stone Creamery offers ice cream and smoothies nearby, and Dunkin' and Starbucks provide coffee and beverages close to Chipotle Dunkirk.
What other dining options are available near Chipotle Mexican Grill in Dunkirk?
Nearby dining options include Philly Flash (American restaurant), East Cafe (Chinese and Asian cuisine), Ledo Pizza, Popeyes Dunkirk, Heavenly Chicken & Ribs, and McDonald's, providing a variety of choices around the Chipotle location.