McDonald's

Reviews

• AR

  Abigail R

  Nov 13, 2025
  1.0
  Man, I could write a whole paper on this place. Let’s start with how every order is WRONG in some way. Back in spring, I got so aggravated because our DoorDash McDonald’s order was wrong for the millionth time that I drove up there for them to fix it. That was a whole ordeal. I tried being respectful but was aggravated that I even had to drive up there after paying to have it delivered. I was treated as if I was inconveniencing them, and it took forever. The employees barely respond, if you can even get them to answer you. I’ve ordered curbside a few times and the wait is horrendous. I had to go inside to fetch my order out of fear that it would end up being cold or taken by someone else. I mentioned that I had been waiting for a long period, and they said “oh sorry, we didn’t see anyone out there”. We moved over to this area back in January and it’s been terrible. I have kids, and they love their McDonald’s. That is the only reason I’ve given this one so many chances. The one on North Point is five star dining compared to Wise AVE. I wish I could say I was joking, but this location is disgusting. My kids wanted to eat inside over the summer. I was a little hesitant, but I figured what the heck let’s do it. It was insanity inside. Preteen aged kids in there swearing and yelling, talking about things children shouldn’t be talking about. Vulgar. And I’m far from a prude. The rest of the customers looked like they were homeless, dirty or on drugs. I’m not trying to be rude, but it wasn’t somewhere I felt comfortable eating with my children. Seriously. Tonight was the final straw for me. It wasn’t nothing different this time, but I’m just done. One of the slurpees was wrong size and wrong flavor, no straws, fries were cold and hard, and the double cheese burger was ice cold. I wanted to throw up. Like really. How long had that been sitting there. I think the health department would have a frenzy in this place especially if they stopped by unannounced. I totally felt like a Karen looking up McDonald’s to write this complaint, but I saw others had the same exact issues. Not surprising at all. It’s like an ongoing joke with my kids with what will be wrong or missing this time. We will be taking our business over to North Point location from now on. Hope you guys can turn it around eventually.
• SK

  Sein K

  Nov 4, 2025
  1.0
  Empty drive-thru but I get parked and made to wait 24 min for a single Frappe. Once someone comes to me with Mc sauce and I complain thats when they finally remember to make it but get it wrong.
• JL

  Jessica Lynn

  Oct 31, 2025
  1.0
  Everytime I put a order in for Uber I'm always missing something like the large fry or the SAUCES that I always never get tonite was the cheese burger frys and the sauce I order 3 got zero big Mac asked for extra sauce and it was dry frys cold nuggets they were tiny like 2 of them was like 1 and it's always this one one wise
• CR

  Candy Richardson

  Oct 30, 2025
  1.0
  Anytime I order delivery ie grub hub or door dash. They never get the order right. It's always missing items. The last order I received was missing the fries and soda. I only ordered a combo meal. So all I got was the sandwich. Unbelievable
• EE

  Eric

  Oct 19, 2025
  3.0
  It may just be me, but over the years McDonald's food quality has gone down the tubes. This location is no exception to that. The food that I got was more grease than it was food and my request for toppings was either ignored or done to the extreme. I get that burgers make a mess when you close up boxes quickly, but there is no reason why my hands should be coated in ketchup and Greece just trying to pick the burger up off of the wrapper going back into the store for any kind of refund or replacement food is a joke. You get looked at like you're lying to them, and the food you get in return is poorer quality than the food that you brought in to begin with it almost makes it to the point that you don't even want to bother ordering from there because the food is not going to come out hot or tasty, and there is no recourse for if you don't like the food. Not to mention it seems like every manager in there has a severe attitude problem and hates their life if you are not able to work in customer service then you need to move on because that type of service is unacceptable

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