Five Guys

4.2
505 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger JointFive Guys
Your nearby Five Guys at 1401 Merritt Blvd in Dundalk is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
1401 Merritt Blvd, Dundalk, MD
21222, United States

Hours

Reviews

4.2
505 reviews
5 stars
305
4 stars
99
3 stars
42
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, particularly the burgers and fries, but some noted inconsistencies in preparation and quality.

Service Issues

There were multiple complaints about poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Pricing Concerns

Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the quality or portion sizes.

Cleanliness

While some reviews mentioned cleanliness, others reported issues with dirty tables and unsanitary conditions.
  • TM
    Tamiya Miller
    Jan 2, 2026
    2.0
    I almost never leave reviews, but I ordered a bacon cheeseburger & fountain drink (& fries as a separate order). I received both my fries (order number 33) as well as the cup for my drink. Extremely disappointed to know I paid almost $25 for some fries & a drink because I never received the bacon cheeseburger. I attempted to call the store to which a lady spoke with a very rude tone & said she was “busy” and to call back. I know many people lie about not receiving their orders, which is why I hesitated to even call the store in the first place, but I genuinely didn’t receive it & all it would have took was a simple search in their system to see that I ordered one. I wasn’t expecting a refund, I just wanted my sandwich & now I feel thieved of $12 which was the cost of my sandwich. I love five guys, but don’t think I’ll be returning to this location.
  • MH
    Matt Harrison
    Dec 18, 2025
    5.0
    Never had a bad meal here. Super expensive, but delicious!
  • MM
    Mr.W
    Dec 17, 2025
    5.0
    Alot faster.....used to have to wait 20 to 30min....but food is always hot....something..has changed for the better thanx!!!!!
  • II
    ImSnowVilliers
    Nov 6, 2025
    2.0
    Food is always delicious for me, but it is completely unacceptable for a private, one person use public restroom to not have any way to lock the door from the inside. If the staff gives someone else the door code there would be no one to have privacy from someone else walking in on you using the restroom. Fix this ASAP!
  • J2
    Jack 2x
    Sep 6, 2025
    5.0
    I came into the Merritt Blvd location and I noticed they were very attentive to the customers there already Kennedy ( took my order was very kind didn’t rush me and introduced me to my first ever milkshake with the Oreo pieces everywhere) 🫡🫡 I appreciate the service I got and the food was excellent I’m going back

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.