Dunkin'

4.0
539 reviews
Decked Out Lattes
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Business Details

1099 Merritt Blvd, Dundalk, MD
21222, United States
(410) 288-2180
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dundalk, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1099 Merritt Blvd, Dundalk, MD
21222, United States

Hours

Reviews

4.0
539 reviews
5 stars
293
4 stars
104
3 stars
55
2 stars
22
1 star
65

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong drinks and missing items.

Customer Service

Feedback on staff friendliness is mixed; while some praised the friendly service, others reported rude behavior and poor attitudes.

Speed of Service

Customers noted slow service, particularly during busy hours, with long wait times in both drive-thru and walk-in.

Product Quality

There were complaints about the freshness of food items, particularly donuts and coffee, with some customers receiving stale or burnt products.

Management Issues

Several reviews indicated a need for better management and training, as many customers experienced repeated issues with service and order fulfillment.
  • OB
    Olivia Barry
    Nov 9, 2025
    5.0
    I used to be a regular, but when they did away with counter ordering, I found other places/just used the drive thru on occasion. HOWEVER, yesterday I had to stop inside and had the best experience with an employee. I didn’t catch her name, but she was in black cargo pants, glasses, a ponytail and a visor. She was so upbeat, kind, and friendly after I had an issue with my order. I also overheard her giving genuine recommendations to someone in the drive thru who asked her what they should order. She just really made my day so big shoutout! I’m not someone who really leaves reviews so you know I mean it lol
  • BD
    Bill Donnell
    Oct 26, 2025
    1.0
    Absolutely stupid, no place to sit down unbelievable....staff was unfriendly, had to wait on our order... I won't be back
  • SL
    Stephen loyd
    Sep 5, 2025
    1.0
    Stop in to use the bathroom, no bathroom.No bathrcouldn't order food because it's kiosk only.I'm not willing to use the kyoisk. There's better experience at other Dunkin Donuts.This OneDrive to Emily.No good customer servicommercials.Actually, the staff was friendly.The way the business has this one set up.It deserves 0 stores and no service.They want our money but don't want to provide even service to help you.Get ordered or let you use a bathroom but they want your money
  • MB
    Meranda Bradley
    Jul 28, 2025
    5.0
    I go here every work morning.💕
  • JA
    Julianna Appenzeller
    Jul 2, 2025
    5.0
    I don’t know what you changed but this location has the best service now. The morning crew is actually pleasant to talk to and always get my order right!
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Dundalk, MD?

Dunkin' in Dundalk, MD is open from 4:30 AM to 9:00 PM Monday through Friday, from 5:00 AM to 9:00 PM on Saturday, and from 6:00 AM to 9:00 PM on Sunday.

What kind of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, lunch, and brunch, featuring coffee, espresso, breakfast sandwiches, donuts, and other baked goods.