Dunkin'

4.0
541 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dundalk, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1099 Merritt Blvd, Dundalk, MD
21222, United States

Hours

Reviews

4.0
541 reviews
5 stars
297
4 stars
104
3 stars
55
2 stars
21
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their excellent service.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, leading to frustration among regular customers.

Speed of Service

While some customers noted fast service, others complained about long wait times and slow order processing, especially during busy hours.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying fresh items while others reported stale donuts and poorly made drinks.

Store Setup

Several reviews criticized the kiosk-only ordering system and lack of seating, which negatively impacted the customer experience.
  • OH
    Odessa Hansboro
    Dec 24, 2025
    5.0
    Shoutout to who ever made my hot macchiato 1 pump Carmel! It’s the bomb 💕🥰
  • NN
    Nat
    Dec 22, 2025
    5.0
    I had originally gone in for my basic everyday coffee and I got into conversation with this gorgeous young lady (her name was Hailey) very smart well dressed girl with a cool earthy tattoo. She had given me some of her coffee go-tos and oh my gosh I’ve never felt so welcomed, especially with the amount of patience she had with me and my a million questions. It’s like she had every answer prepped before I got the question out, she knew exactly what she was talking about AND ended up getting me to absolutely love another signature coffee. 10/10 service I love to see fast food chains employing hard working driven individuals. Props to you ms. Hailey your patience and cordial personality will be the reason I come back to this location time and time again.
  • OB
    Olivia Barry
    Nov 9, 2025
    5.0
    I used to be a regular, but when they did away with counter ordering, I found other places/just used the drive thru on occasion. HOWEVER, yesterday I had to stop inside and had the best experience with an employee. I didn’t catch her name, but she was in black cargo pants, glasses, a ponytail and a visor. She was so upbeat, kind, and friendly after I had an issue with my order. I also overheard her giving genuine recommendations to someone in the drive thru who asked her what they should order. She just really made my day so big shoutout! I’m not someone who really leaves reviews so you know I mean it lol
  • BD
    Bill Donnell
    Oct 26, 2025
    1.0
    Absolutely stupid, no place to sit down unbelievable....staff was unfriendly, had to wait on our order... I won't be back
  • SL
    Stephen loyd
    Sep 5, 2025
    1.0
    Stop in to use the bathroom, no bathroom.No bathrcouldn't order food because it's kiosk only.I'm not willing to use the kyoisk. There's better experience at other Dunkin Donuts.This OneDrive to Emily.No good customer servicommercials.Actually, the staff was friendly.The way the business has this one set up.It deserves 0 stores and no service.They want our money but don't want to provide even service to help you.Get ordered or let you use a bathroom but they want your money

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Dundalk, MD?

Dunkin' in Dundalk, MD is open from 4:30 AM to 9:00 PM Monday through Friday, from 5:00 AM to 9:00 PM on Saturday, and from 6:00 AM to 9:00 PM on Sunday.

What kind of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, lunch, and brunch, featuring coffee, espresso, breakfast sandwiches, donuts, and other baked goods.