Chipotle Mexican Grill

2.3
277 reviews
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About

Mexican Restaurant
Chipotle Dundalk Merritt Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1723 Merritt Boulevard, Dundalk, MD
21222, United States

Hours

Reviews

2.3
277 reviews
5 stars
74
4 stars
10
3 stars
17
2 stars
8
1 star
168

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, undercooked, and poorly portioned meals.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions in both the dining area and restrooms.

Availability of Ingredients

Customers frequently complained about the restaurant being out of key ingredients, impacting their ability to order desired meals.

Inconsistent Experience

The location has been described as hit or miss, with some customers reporting excellent food and service while others experienced significant issues.
  • SL
    Sarah Lynn
    2 days ago
    1.0
    This is a consistently bad Chipotle. Chips are always stale Ingredients go bad and they use them anyway. Every time we order there is 1 or more items missing. Often times the burrito, quesadilla or tacos we order have entirely incorrect ingredients despite the white label that clearly states the ingredients. There is no standard here. Is there a management team anyone that oversees quality? I mean you will never get what you order. We're officially done with Chipotle.
  • CM
    Cory Major
    3 days ago
    5.0
    Quick and perfect.
  • BA
    Brian Asbury
    Dec 18, 2025
    1.0
    I’m leaving a public review since the food delivery apps will not let you criticize this establishment on their platform. My wife and I are sick as all get out and not able to travel out for a meal. We ordered two bowls and one chip, nothing excessive nor fancy. My double meat bowl was so light the food didn’t even cover half of the fork tines in depth. My wife’s chicken bowl had 7 total pieces of chicken in it. The food was cold, the rice was undercooked, the bowls were light and the price is outrageous for this level of poor quality. I tried going through the app and they won’t approve nor post my review of this establishment. Both DoorDash and Chipotle should be ashamed of the scam they are running from this establishment. What I high priced, neatly wrapped rip off. Unfortunately I only have one photo saved to my phone.
  • AO
    Andrew Osborne
    Dec 17, 2025
    1.0
    You go to Chipotle for Chipotle, and somehow they manage to miss the mark on the taste not sure what's off but Chipotle generally tastes the same. I love it usually but this store we generally avoid because well they suck lol. Sorry to say it but we thought let's give them another try no still suck. Somehow the rice was off the chips were stale and broken up ridiculous and the portion on the large bag was definitely not a normal large. The chicken I had was full of gristle, the fajita were just about raw. I mean they weren't even hot. I mean I pretty much just had a salad. I don't understand how you mess everything up in the line but congratulations. We will absolutely be avoiding your location from here out for good.
  • KV
    karla vega
    Dec 10, 2025
    1.0
    Food is great! But the website is bs. Tried to deliver some chitpole and it wasn’t working then the website ended up saying there’s no rice.. im quite disappointed.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Dundalk Merritt Park offer?

Chipotle offers customizable Mexican-style dishes such as burritos, bowls, quesadillas, tacos, and salads using real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill at 1723 Merritt Boulevard?

Chipotle is open daily from 10:45 AM to 10:00 PM.