Business Details
About
Mexican Restaurant
Chipotle Dundalk Merritt Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.3
263 reviews
5 stars
66
4 stars
10
3 stars
17
2 stars
8
1 star
162
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, undercooked, or stale items, and inconsistent portion sizes.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional, leading to a negative dining experience.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, with unsanitary conditions reported.
Ingredient Availability
Customers expressed frustration over the restaurant frequently being out of key ingredients, impacting their ability to order desired meals.
Management Issues
Numerous reviews pointed to ineffective management, with complaints about staff training, organization, and overall management practices.
- DPDaniel Perez6 days ago1.0It’s disappointing to visit this Chipotle location. I’ve been here several times, and while the food is good, the general manager consistently treats the employees poorly. At first, I thought I had just come in during a stressful moment, but today I witnessed the same rude behavior from Ms. Letticia Valerio toward her staff. I plan to reach out to higher management because this situation has gone on long enough. She is not the right fit for a leadership position, and her behavior reflects poorly on the restaurant.
- MSMr. Smiths6 days ago1.0Manager cursed at my sister and Mother during their visit at this location.
- HRHunt RuthNov 7, 20251.0This store is doomed! The employees are overworked and understaffed. I went to get a bowl today, and the store was dirty, from the dining area to the food on the line. When I asked if the line could be wiped down before my food was made, the employee made an ignorant face, like it was the end of the world that I wanted my food made on a clean surface. Sadly, I don’t blame the customer employees. The root of the issue is the GM of the store. She is a short and stubby Hispanic lady, very disrespectful and rude. I’ve watched her yell at and disrespect her employees countless times. She needs to be removed; she does not belong in the customer service industry. When I tried to call the business card number of the GM, Letticia Valeria, multiple times, the phone was immediately hung up. Hopefully, corporate can get this store together.
- EEElleNov 6, 20251.0I recently went to Chipotle, and while the food was delicious as always, the experience took a turn for the worse when I visited the restroom. To my dismay, there was throw-up in the bathroom! Concerned, I approached an employee to let them know about the mess. The response I received was quite shocking: "Yeah sorry an employee threw up but wasn't allowed to leave." This is completely unacceptable! The GM needs to be better at ensuring both customer satisfaction and the well-being of their employees.
- ZSZita SantibañezOct 28, 20255.0Tienen Guacamole real.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Dundalk Merritt Park offer?
Chipotle offers customizable Mexican-style dishes such as burritos, bowls, quesadillas, tacos, and salads using real ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 1723 Merritt Boulevard?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Dundalk?
Chipotle is located at 1723 Merritt Boulevard, Baltimore, Dundalk, MD 21222, USA.
How can I place an online order from the Chipotle Dundalk Merritt Park location?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Dundalk Merritt Park have an email contact for inquiries?
Yes, you can contact them via email at MD.4088.DundalkMerr@chipotle.com.
What is the phone number to call Chipotle Mexican Grill in Dundalk?
The main phone number is +1 443-879-2042.
Are there any nearby places where I can get a haircut before or after dining at Chipotle?
Yes, Poplar Place Barber Shop and Rose Marie's Unisex Styling Salon are nearby beauty salons where you can get a haircut.
What nearby dining options are available close to Chipotle Mexican Grill in Dundalk?
Nearby dining options include Poplar Inn, The Boulevard Diner, Chili's Grill & Bar, KFC, It's Just Wings, and Herman's Bakery and Catering.
Where can families with children find daycare services near Chipotle Dundalk Merritt Park?
Kidsview Daycare, located close to Chipotle, offers childcare services.
Are there any recreational or cultural places to visit near Chipotle Mexican Grill in Dundalk?
You can visit the North Point Branch library and The Dundalk Art School, both nearby and great for arts and cultural activities.