Wendy's

3.4
1011 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5425 Silver Hill Rd, District Heights, MD
20747, United States

Hours

Reviews

3.4
1,011 reviews
5 stars
337
4 stars
216
3 stars
172
2 stars
95
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Food Quality

Many customers reported issues with food quality, including incorrect orders, cold food, and unsanitary conditions.

Wait Times

Long wait times were frequently mentioned, with some customers waiting over 20 minutes for their orders.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty utensils and lack of proper hygiene among staff.

Order Accuracy

Customers often received incorrect orders, leading to frustration and dissatisfaction.
  • EL
    Erika Lindsey
    Oct 14, 2025
    5.0
    pleasant greeting from Carla this 🌄
  • MB
    Malakhi Burrell
    Aug 13, 2025
    1.0
    If you go here make sure you check your food , I asked for no cheese specifically, and they put it on there anyway , my drink taste nasty the cup filters and sum type of dirt on them , and when I bit into my burger it was kind of hard with cheese that I don’t like and can’t eat , I called for 30 mins straight and it was like me calling a deceased one keeps ringing but never answering , I called over 30 times still no response, and I’m the type of person that doesn’t do things like this but I’m disgusted on the customer service and the food , I’m telling you guys to not every I mean every eat this unsanitary belittled place
  • TB
    tre-yannah bailey
    Jul 21, 2025
    1.0
    They forgot the grilled chicken wrap meal that I ordered off uber eats
  • CB
    candis blevins
    Jul 14, 2025
    2.0
    Won’t answer the phone. Like it don’t ring! Terrible management whoever it is. Called about wrong order and for over an hour no one answered. Reported it to corporate tho.
  • CY
    Carolyn Young
    Jul 13, 2025
    5.0
    They always greet you with a smile. I only get fries, but they're fresh, hot and seasoned just right.

Frequently Asked Questions About Wendy's

Is Silver Hill Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.