Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.
Food Quality
Many customers reported issues with food quality, including incorrect orders, cold food, and unsanitary conditions.
Wait Times
Long wait times were frequently mentioned, with some customers waiting over 20 minutes for their orders.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty utensils and lack of proper hygiene among staff.
Order Accuracy
Customers often received incorrect orders, leading to frustration and dissatisfaction.
EL
Erika Lindsey
Oct 14, 2025
5.0
pleasant greeting from Carla this 🌄
MB
Malakhi Burrell
Aug 13, 2025
1.0
If you go here make sure you check your food , I asked for no cheese specifically, and they put it on there anyway , my drink taste nasty the cup filters and sum type of dirt on them , and when I bit into my burger it was kind of hard with cheese that I don’t like and can’t eat , I called for 30 mins straight and it was like me calling a deceased one keeps ringing but never answering , I called over 30 times still no response, and I’m the type of person that doesn’t do things like this but I’m disgusted on the customer service and the food , I’m telling you guys to not every I mean every eat this unsanitary belittled place
TB
tre-yannah bailey
Jul 21, 2025
1.0
They forgot the grilled chicken wrap meal that I ordered off uber eats
CB
candis blevins
Jul 14, 2025
2.0
Won’t answer the phone. Like it don’t ring! Terrible management whoever it is. Called about wrong order and for over an hour no one answered. Reported it to corporate tho.
CY
Carolyn Young
Jul 13, 2025
5.0
They always greet you with a smile. I only get fries, but they're fresh, hot and seasoned just right.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in District Heights, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter District Heights, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 568-0088.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Silver Hill Wendy’s serve breakfast?
Yes, this Wendy’s location in District Heights, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 5425 Silver Hill Rd?
Wendy's at 5425 Silver Hill Rd is open every day from 6:30 AM to 3:00 AM, including drive-through hours.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I place an order for delivery or takeout from Wendy's?
Yes, Wendy's offers delivery where available and takeout services. You can order through their app or at order.wendys.com by selecting this location.
How can I check if delivery is available at my address for Wendy's?
To check delivery availability, enter your address into the “Get It Delivered” search on the Wendy's app or order.wendys.com.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Is there a drive-thru available at Wendy's on Silver Hill Rd?
Yes, this Wendy's location has a drive-thru open daily from 6:30 AM to 3:00 AM.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant through a nutrition poster.
What nearby fast food options are available around Wendy's on Silver Hill Rd?
Nearby fast food options include Panda Express for Pan-Asian cuisine, Dunkin' for coffee and donuts, Jerry's Subs & Pizza, and America's Best Wings Plus for chicken.
Are there any nearby beauty salons or spas where I can visit before or after Wendy's?
Yes, nearby beauty and spa options include NettieB Studios, Gifted Hands Salon, My Salon Suite, Hairbydawnkatera, Unlimited Creationz Hair Studio, Twist'd Innovations By Courtney J., Epiphania Beauté Studio, Crown Royal Salon & Barbers, Cosmo Nail Bar, and Viva La Glam Nails.
What churches or religious organizations are near Wendy's in District Heights?
Nearby churches include Second Baptist Church Southwest and First Baptist Church Of Suitland which you can visit before or after dining at Wendy's.