Subway

3.6
433 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local District Heights Subway® Restaurant at 5814 Silver Hill Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5814 Silver Hill Road, District Heights, MD
20747, United States

Hours

Reviews

3.6
433 reviews
5 stars
178
4 stars
88
3 stars
67
2 stars
24
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, disrespectful, and unprofessional towards customers.

Food Quality

Several customers reported issues with food quality, including stale bread and food safety concerns, such as food poisoning.

Cleanliness

While some customers noted the establishment was clean, others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Many customers experienced problems with order accuracy, both in-store and online, leading to dissatisfaction.

Staff Behavior

Customers frequently mentioned staff speaking in another language while serving, which contributed to feelings of disrespect and exclusion.
  • LW
    Linda West
    3 days ago
    1.0
    Lettuce & other vegetables looked so Bad be Aware I had Food Poising, From tuna sub, My Goodness.
  • MW
    Muffins World
    Oct 9, 2025
    1.0
    Terrible service and customer service skills terrible the man was mad to be makin my sandwich.bad energy
  • RC
    Racquel Cunningham-Jones
    Aug 7, 2025
    1.0
    Came to this subway to purchase three sandwiches, the man who was making my sandwiches had a nasty attitude from the start. When 2 other customers walked in him and the other male employee started talking in their language and laughing at them. When he got to my sandwiches he didn’t put enough tomatoes on two of the sandwiches so I asked for more, he put extra on one but the other one he only put two tomatoes . I asked for three more and he said “I charge you $2 extra for extra tomatoes”, he wanted to overcharge me for three extra tomatoes. I told him that it’s not extra for vegetables, then he started pointing up at the board above and that it was stated above when it isn’t and never has been. I turned around and started walking out and he started screaming “don’t come back to this store.”. These foreign men have NO RESPECT FOR WOMEN!!! I will NEVER spend my money here again. I will not spend my money at a place that does not respect me as a customer.
  • TJ
    Tim J
    Aug 2, 2025
    3.0
    When fixing an order, these jokers will stop and converse in their language until they are interrupted. They are in nobody's hurry until it's time to pay and they expect you to tip them.
  • GV
    German Villanueva
    Jun 26, 2025
    1.0
    Worst customer service ever

Frequently Asked Questions About Subway

Where is the Subway restaurant located in District Heights?

The Subway is located at 5814 Silver Hill Road, #18, Silver Hill Plaza, District Heights, MD 20747.

What are the operating hours of the Subway at Silver Hill Plaza?

The Subway at Silver Hill Plaza is open 24 hours every day of the week.