Food Quality
Customers generally praised the food for being hot, fresh, and flavorful, particularly the chicken and waffles.
Customer Service
Many reviews highlighted excellent customer service, with specific mentions of staff members like Luis and Abdul going above and beyond.
Order Issues
Several customers reported issues with order accuracy and long wait times, particularly for online orders.
Cleanliness
The establishment was noted for being clean and well-maintained, contributing to a positive dining experience.
Atmosphere
While the food quality was praised, some customers mentioned that the physical environment was basic and could use improvement.