McDonald's

3.8
1480 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6704 Chavez Ln, District Heights, MD
20747, United States

Hours

Reviews

3.8
1,480 reviews
5 stars
638
4 stars
333
3 stars
259
2 stars
85
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.

Food Quality

While some customers enjoyed fresh and hot food, others reported receiving cold or incorrect orders.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty bathrooms and tables.

Operational Efficiency

Several reviews mentioned slow service and inefficiencies, particularly during busy hours.

Mixed Experiences

Overall, experiences varied widely, with some praising the location while others expressed strong dissatisfaction.
  • AD
    Azeez Deen
    Jan 1, 2026
    1.0
    On New Years around 2am I went to get a meal and encounter one of the most disrespectful Spanish female cashier ever! She was on her phone live. Was very rude. Told me that she would spit on my food 🥘 and refused to give me my change. she needs to be fired immediately. I have this on video and will take it to extreme matters. Totally unacceptable
  • SH
    Santos Hernandez
    Dec 28, 2025
    5.0
    Excelente lugar
  • SS
    Sco_Mars
    Dec 11, 2025
    3.0
    My go to breakfast spot in the mornings. Nothing else is really open at 5am. I enjoy the hotcakes and a few breakfast sandwich. Theyre usually fast and easy and never a long line.
  • LF
    Lisa Ford
    Nov 9, 2025
    1.0
    My fries were cold so I asked for hot ones. They put hot one over top the old ones I returned.
  • CE
    Cinchona Elyse
    Oct 23, 2025
    1.0
    It's very disheartening that people don't have the passion behind their jobs anymore. It irritates me more because I'm in the same profession and I take it personal. If you don't have a passion for it, then you shouldn't do it. Simple! The service tonight was absolutely horrible. I specifically asked could they make sure they fill up my large fry because every time I get some it's a medium.. they love to play in your face the lady African American, on the heavier side. Her hair was down and shoulder length working the window. Very rude I had to waste time and money just to go double back and sit in the line when I specifically asked the first time to make sure that they fill the fries up. I ordered two McDoubles with 'no pickles' on both, they decided to take the pickle off of one because I tasted the pickle juice🙄 Again, my palate works great. Instead of just making a new one. I realized times are hard and people just need jobs but again being a customer service leaves not much wiggle room to have an attitude. Please do better. You're dealing with people's FOOD!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6704 Chavez Ln, District Heights, MD?

This McDonald's location is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's offer delivery and pickup services?

Yes, the McDonald's at 6704 Chavez Ln offers curbside pickup, delivery, same day delivery, and no-contact delivery.