Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rude or disinterested employees.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or improperly cooked items, alongside some positive mentions of fresh food.
Cleanliness
Cleanliness is a recurring issue, with multiple customers noting dirty tables and unsanitary conditions.
Wait Times
Customers frequently complain about long wait times, especially during peak hours, with some reporting waits of over 30 minutes.
Play Area
The indoor playground is a highlight for families, providing a fun space for children, although cleanliness issues were also noted in this area.
SH
Sean Hwang
Feb 24, 2026
5.0
Folks here are pretty nice, seems like a new McDonald’s with an indoor playground. My kids love it here. You do see homeless persons occasionally like any other ones. The only downside is inability to order thru the McDonald’s app.
PN
Patrick Ndorimana
Jan 24, 2026
5.0
A fast food restaurant that's quick, and I've never been disappointed with any of my orders!
AR
alan rocabado
Jan 1, 2026
1.0
I waited 1 hour
CH
Charles H
Dec 10, 2025
1.0
DONT COME TO THIS MCDONALDS THEY ARE UNSANITARY AND JERKS WHO WILL SCREW WITH YOUR FOOD!!! I ordered a McDouble, nuggets and a drink… I requested they make the nuggets fresh and that I’ll wait… when I got my nuggets half of them were COLD AND STALE… it was the most disgusting thing I’ve ever eaten, didn’t even taste right: I’m not talking about luke warm; it’s as if they had been there ALL DAY. And they did that BECAUSE I ASKED FOR IT FRESH. On top of that the burger was burnt and they gave ROOT BEER instead of Diet Coke I asked for…. When I complained and went in the store the manager rolled his eyes and had an ATTITUDE with me.. he is short and Latino. These people hate their job and don’t know how to treat their customers. It is absolutely pathetic … I will NEVER dine here again, literally go to any other McDonald’s. I WILL REPORT YOU PEOPLE TO CORPORATE
CC
Claudia Claudia
Nov 6, 2025
1.0
If I could I would rate 0 stars, I have given them multiple chances and they always mess up with mobile orders with missing items and the service is slow. Do not go here
What are the operating hours of McDonald's in Derwood, MD?
McDonald's in Derwood, MD is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery?
Yes, McDonald's offers delivery services including same-day and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order McDonald's through the McDonald's App available on the Apple App Store and Google Play Store.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location offers 24/7 drive-thru service.
What payment methods are accepted at McDonald's on Frederick Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Derwood, MD?
McDonald's is located at 15801 Frederick Rd, Derwood, MD 20855.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any gas stations near McDonald's on Frederick Rd?
Yes, nearby gas stations include Gulf, Marathon Gas, Dodson's Car Care Center, and Shell, which can be convenient stops before or after your meal.
What dining options are near McDonald's if I want to try different cuisines?
Nearby dining options include Antojitos Colombianos and La Poteria for Colombian cuisine, as well as Wendy's and Authentic Latin Food for fast food and Latin-style dishes.
Are there automotive services close to this McDonald's location?
Yes, nearby automotive services include U-Haul Neighborhood Dealer for rentals, Dodson's Car Care Center, Santana Automotive & Tire Service, Quick Tires, and several auto detailing and repair shops.
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