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McDonald's

3.8
(1845 reviews)

Business Details

15801 Frederick Rd, Derwood, MD
20855, United States
(301) 926-5896
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15801 Frederick Rd, Derwood, MD
20855, United States

Hours

Reviews

3.8
1,845 reviews
5 stars
827
4 stars
421
3 stars
268
2 stars
99
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or disinterested employees.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or improperly cooked items, alongside some positive mentions of fresh food.

Cleanliness

Cleanliness is a recurring issue, with multiple customers noting dirty tables and unsanitary conditions.

Wait Times

Customers frequently complain about long wait times, especially during peak hours, with some reporting waits of over 30 minutes.

Play Area

The indoor playground is a highlight for families, providing a fun space for children, although cleanliness issues were also noted in this area.
  • SH
    Sean Hwang
    Feb 24, 2026
    5.0
    Folks here are pretty nice, seems like a new McDonald’s with an indoor playground. My kids love it here. You do see homeless persons occasionally like any other ones. The only downside is inability to order thru the McDonald’s app.
  • PN
    Patrick Ndorimana
    Jan 24, 2026
    5.0
    A fast food restaurant that's quick, and I've never been disappointed with any of my orders!
  • AR
    alan rocabado
    Jan 1, 2026
    1.0
    I waited 1 hour
  • CH
    Charles H
    Dec 10, 2025
    1.0
    DONT COME TO THIS MCDONALDS THEY ARE UNSANITARY AND JERKS WHO WILL SCREW WITH YOUR FOOD!!! I ordered a McDouble, nuggets and a drink… I requested they make the nuggets fresh and that I’ll wait… when I got my nuggets half of them were COLD AND STALE… it was the most disgusting thing I’ve ever eaten, didn’t even taste right: I’m not talking about luke warm; it’s as if they had been there ALL DAY. And they did that BECAUSE I ASKED FOR IT FRESH. On top of that the burger was burnt and they gave ROOT BEER instead of Diet Coke I asked for…. When I complained and went in the store the manager rolled his eyes and had an ATTITUDE with me.. he is short and Latino. These people hate their job and don’t know how to treat their customers. It is absolutely pathetic … I will NEVER dine here again, literally go to any other McDonald’s. I WILL REPORT YOU PEOPLE TO CORPORATE
  • CC
    Claudia Claudia
    Nov 6, 2025
    1.0
    If I could I would rate 0 stars, I have given them multiple chances and they always mess up with mobile orders with missing items and the service is slow. Do not go here

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Derwood, MD?

McDonald's in Derwood, MD is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery?

Yes, McDonald's offers delivery services including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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