McDonald's

3.8
1846 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15801 Frederick Rd, Derwood, MD
20855, United States

Hours

Reviews

3.8
1,846 reviews
5 stars
826
4 stars
422
3 stars
268
2 stars
100
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and slow service.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale items and incorrect orders, alongside a few positive mentions of fresh food.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting clean environments while others reported dirty tables and unsanitary conditions.

Wait Times

Numerous customers complained about long wait times, particularly during peak hours, indicating a need for improved efficiency.
  • AR
    alan rocabado
    Jan 1, 2026
    1.0
    I waited 1 hour
  • CH
    Charles H
    Dec 10, 2025
    1.0
    DONT COME TO THIS MCDONALDS THEY ARE UNSANITARY AND JERKS WHO WILL SCREW WITH YOUR FOOD!!! I ordered a McDouble, nuggets and a drink… I requested they make the nuggets fresh and that I’ll wait… when I got my nuggets half of them were COLD AND STALE… it was the most disgusting thing I’ve ever eaten, didn’t even taste right: I’m not talking about luke warm; it’s as if they had been there ALL DAY. And they did that BECAUSE I ASKED FOR IT FRESH. On top of that the burger was burnt and they gave ROOT BEER instead of Diet Coke I asked for…. When I complained and went in the store the manager rolled his eyes and had an ATTITUDE with me.. he is short and Latino. These people hate their job and don’t know how to treat their customers. It is absolutely pathetic … I will NEVER dine here again, literally go to any other McDonald’s. I WILL REPORT YOU PEOPLE TO CORPORATE
  • CC
    Claudia Claudia
    Nov 6, 2025
    1.0
    If I could I would rate 0 stars, I have given them multiple chances and they always mess up with mobile orders with missing items and the service is slow. Do not go here
  • KN
    Kimble Nicholson
    Nov 2, 2025
    3.0
    Friendly Service. Hot Hot Fish Sandwich. Soft bread. COLD OLD FRIES 🥺. Great Gas station next door for affordable gas... just to through that in there. Was definitely the highlight of my visit lol... Gas $2.55. Thank me later! lol... ENJOY GUYS!
  • JT
    jon tea
    Oct 27, 2025
    5.0
    I like this location food always just what a ordered.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Derwood, MD?

McDonald's in Derwood, MD is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery?

Yes, McDonald's offers delivery services including same-day and no-contact delivery.