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Giant Food

4.2
(666 reviews)

Business Details

16837 Crabbs Branch Way, Derwood, MD
20855, United States
(301) 216-0912

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
16837 Crabbs Branch Way, Derwood, MD
20855, United States

Hours

Reviews

4.2
666 reviews
5 stars
359
4 stars
175
3 stars
81
2 stars
24
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff are friendly and helpful, while others are reported as rude or unresponsive.

Product Freshness

Concerns about the freshness and quality of produce and meats, with reports of expired items and unpleasant odors.

Store Cleanliness

Generally positive remarks about store cleanliness, though some customers noted issues with specific areas.

Stock Availability

Frequent complaints about items being out of stock or not carried, leading to customer frustration.

Pricing

Customers feel that prices are high, with some expressing a desire for lower prices.
  • BB
    blaqmagik1999
    Feb 24, 2026
    1.0
    I've never been to this location and today the customer service was bad. No one was at the seafood department. Employees walking by seeing me standing there and no one asked if I needed help. I had to walk up to the customer service desk up front and the phoned for assistance. Funnt thing a chubby woman walked right by me at the seafood dept only to find her up at the front of the store at the self check-out. Disappointing.
  • NN
    N N
    Feb 20, 2026
    1.0
    On 2.20.2026 at 8.20pm I was paying for groceries at this Giant food store and asked the cashier if it was a credit card skimmer, because the machine looked suspicious to me. Normal question nowadays. The cashier did not say anything, she totally ignored me, she smiled, made big eyes and did not reply at all. She treated the customers before me and after completely different. Maybe because they were guys and I'm not.
  • A
    --
    Oct 10, 2025
    1.0
    I was just at the self-checkout and the thing beeped for help and I asked the young woman, Lara I believe, why it beeped, and she literally just ignored me pressed some buttons and walked away. Can somebody please explain to her the concept of customer service?
  • KS
    Kaytee Sullivan
    Oct 25, 2017
    4.0
    Always friendly staff. Management really seems to care.

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Derwood, MD?

Giant Food in Derwood, MD is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer delivery and in-store pickup services?

Yes, Giant Food offers both in-store pickup and contactless delivery services in the local area.

Brand Certified Facts from Giant Food

Giant Food partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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