Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Mixed feedback on customer service; some staff are friendly and helpful, while others are reported as rude or unresponsive.
Product Freshness
Concerns about the freshness and quality of produce and meats, with reports of expired items and unpleasant odors.
Store Cleanliness
Generally positive remarks about store cleanliness, though some customers noted issues with specific areas.
Stock Availability
Frequent complaints about items being out of stock or not carried, leading to customer frustration.
Pricing
Customers feel that prices are high, with some expressing a desire for lower prices.
BB
blaqmagik1999
Feb 24, 2026
1.0
I've never been to this location and today the customer service was bad. No one was at the seafood department. Employees walking by seeing me standing there and no one asked if I needed help. I had to walk up to the customer service desk up front and the phoned for assistance. Funnt thing a chubby woman walked right by me at the seafood dept only to find her up at the front of the store at the self check-out. Disappointing.
NN
N N
Feb 20, 2026
1.0
On 2.20.2026 at 8.20pm I was paying for groceries at this Giant food store and asked the cashier if it was a credit card skimmer, because the machine looked suspicious to me. Normal question nowadays. The cashier did not say anything, she totally ignored me, she smiled, made big eyes and did not reply at all.
She treated the customers before me and after completely different. Maybe because they were guys and I'm not.
A
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Oct 10, 2025
1.0
I was just at the self-checkout and the thing beeped for help and I asked the young woman, Lara I believe, why it beeped, and she literally just ignored me pressed some buttons and walked away. Can somebody please explain to her the concept of customer service?
KS
Kaytee Sullivan
Oct 25, 2017
4.0
Always friendly staff. Management really seems to care.
What are the operating hours of Giant Food in Derwood, MD?
Giant Food in Derwood, MD is open daily from 6:00 AM to 10:00 PM.
Does Giant Food offer delivery and in-store pickup services?
Yes, Giant Food offers both in-store pickup and contactless delivery services in the local area.
What special services does Giant Food provide?
Giant Food provides services such as Flu Vaccination, Peapod grocery delivery, UPromise rewards, Western Union money transfer, Coinstar coin counting, RedBox rental kiosk, and attended pickup.
How can I place an online order for pickup or delivery at Giant Food?
You can place an online order for pickup or delivery at Giant Food through their website at http://www.giantfood.com or via their iOS app.
Does Giant Food have any special holiday hours?
Yes, Giant Food has special holiday hours; for example, on November 27, 2025, it's open from 6:00 AM to 5:00 PM, while it is closed on December 25, 2025.
Where is Giant Food located in Derwood, MD?
Giant Food is located at 16837 Crabbs Branch Way, Derwood, MD 20855, in the Shady Grove area.
What nearby places can I visit after shopping at Giant Food?
After shopping at Giant Food, you can visit nearby places such as The Grove Shopping Center for additional shopping, Grove Beer and Wine for drinks, or Studio 1 Nail & Spa for beauty services.
Is there a pharmacy near Giant Food in Derwood?
Yes, there is a Giant Pharmacy nearby offering pharmacy and drugstore services for your convenience.
What financial services are available near Giant Food?
Nearby financial services include Capital One Bank, LibertyX Bitcoin ATM, Coinme currency exchange, and First National Bank ATM.
Can I access postal and courier services near Giant Food?
Yes, there is a UPS Access Point Locker nearby where you can drop off and pick up parcels conveniently.
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