Dunkin'

4.1
596 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Denton, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
601 Legion Rd, Denton, MD
21629, United States

Hours

Reviews

4.1
596 reviews
5 stars
312
4 stars
140
3 stars
64
2 stars
30
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff and quick service, while others reported poor customer service and long wait times.

Product Consistency

There were numerous complaints about inconsistencies in food and drink quality, including incorrect orders and poorly made beverages.

Cleanliness

The cleanliness of the store received positive remarks, particularly regarding the bathrooms, but some customers noted unsanitary conditions.

Atmosphere

The atmosphere was often described as unwelcoming, with issues related to the store's layout and construction affecting customer experience.

Drive-Thru Issues

Many customers expressed frustration with the drive-thru setup, citing long lines and poor service.
  • PT
    P T
    Dec 26, 2025
    5.0
    Dunkin friendly employees at drive thru, and great food, excellent service thank you!
  • ZP
    Zenia Phillips
    Dec 13, 2025
    3.0
    Normally a great experience. I only gave a 3 star rating because I went for hot chocolate and their hot chocolate mechanic was down. Which was sad because that was the reason for our visit that cold night.
  • JR
    Jane Riebe
    Oct 28, 2025
    3.0
    Modern face-lift with 2 kiosks as you enter. Trouble ordering drinks. Threw one out. Americano tasted stale ond over cooked.
  • NC
    nate comegys
    Oct 10, 2025
    3.0
    Unwelcoming atmosphere on 10/10/25 drinks shorted watched the girl pour more ice in because the drink wasn’t full enough when I ordered less ice 🤷‍♂️
  • ES
    Epic Sedans
    Oct 3, 2025
    1.0
    This was my first time visiting Dunkin’ Donuts location in my neighborhood, and unfortunately, it was a very disappointing experience. Since the building was newly opened, I expected great service but that wasn’t the case. When I walked in, the manager was assisting another customer. I stood patiently behind someone else, but instead of acknowledging me, the manager ignored me, looked around, and walked away. I asked another associate to get the person who had been helping, and to my surprise, it turned out he was actually the manager Michael. When I asked him to return and help me, he did so in a very nonchalant way. As he I was talking to him about how frustrating was that he left without speaking to me, he asked for my name, which I didn’t feel was necessary, then something that threw me off was that he says he would “take care of me real good.” I ordered a simple large black coffee. While an associate was preparing it, the manager walked over to my coffee with his back turned to me. When I asked why he was doing that, he said it was to “top it off.” At that point, I no longer felt comfortable, so I left the coffee there and walked out without incident. Overall, my first experience at this Dunkin’ was very poor. As a new store, I expected professionalism, courtesy, and good service, especially from management. Sadly, I didn’t receive any of that, and it left me with no desire to return.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Denton, MD?

Dunkin' in Denton, MD is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 4:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.