Arby's

3.9
456 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10510 Greensboro Rd, Denton, MD
21629, United States

Hours

Reviews

3.9
456 reviews
5 stars
197
4 stars
135
3 stars
60
2 stars
25
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied significantly, with some praising friendly and professional staff, while others reported rude behavior and poor service.

Food Quality

Food quality was inconsistent; while some customers enjoyed fresh and tasty meals, others received cold or incorrect orders.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting a clean environment while others pointed out issues with restrooms and overall cleanliness.
  • HH
    Hawkins
    Dec 22, 2025
    3.0
    hit or miss, mainly hit. but there are times my sandwich is colder than previous visits. Not one to really say much or complain, usually just go to another location. Its fine for what's around
  • TF
    Tammy Forehand
    Dec 19, 2025
    3.0
    I ordered a classic Roast Beef...I'm not sure if it was the sause or the meat..Something was bad..Went to counter and asked to exchange it..No problem, the cashier let me get a burger instead..The was dried up meat and sloppy...Didn't bother to go back. The cashier was awseome and the place was clean But very disappointed with both sandwiches.
  • RF
    Rachel Fazenbaker
    Dec 8, 2025
    5.0
    On 12-8 we stopped for a shake and the gentleman working is beyond kind, professional and exceptional service. Its so nice to encounter people who are good at what they do and enjoy it
  • NN
    Nightrunner
    Oct 22, 2025
    1.0
    Horrible service. One person got in front of me. I get no Welcome greeting. Expediter handed my bag of food to me. Didnt say thankyou or anything. When im giving our families money to a place of business. Im sorry but i believe we needed to be treated a little better than this. I hope they give these people a class on how to treat customers.
  • DH
    Dylan Hanson
    Oct 12, 2025
    5.0
    We did the drive thru , food was fresh and hot, Chris was attending the drive thru and his customer service was superior, right down to wiping the excess soda of the drink cups