Brand Certified
McDonald's
3.3(1151 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
22 Queen City Dr, Cumberland, MD
21502, United States
Certified by McDonald's • Mar 01, 2026
(301) 722-4071
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,151 reviews
5 stars
351
4 stars
247
3 stars
211
2 stars
127
1 star
215
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
Many reviews mentioned receiving incorrect or stale food items, with some customers expressing dissatisfaction with the freshness of their meals.
Cleanliness Concerns
Several customers noted unsanitary conditions, particularly in the restrooms, with complaints about unpleasant odors and lack of supplies.
Customer Experience
Multiple reviews highlighted negative experiences related to restroom access and overall customer treatment, leading to a lack of trust in the establishment.
- AHAmy HartmanFeb 18, 20261.0Consistently really bad service. Have often waited in the drive thru line 20-30 minutes. Employees clearly aren’t set up for success. Recently one employee was vaping as she carried food out to customers in their cars.
- BRBlue RedJan 21, 20261.0They yelled at a pregnant lady for being sick ! We need to do better as people .The Bathrooms smell like a sewage issue !
- YAYaser AlafifJan 15, 20261.0I ordered hot latte, only hot milk came.. I ordered four milk check, it came without straw
- DRDrake RoseJan 14, 20261.0Waited almost 20 minutes for two mcchickens. Absolutely ridiculous. I want a refund
- NTNoah TaverasDec 2, 20251.0The service is absolutely ridiculous. You can stand at the register for 20 minutes and still not be helped. DoorDash orders take FOREVER. Not to mention it smells like feet and sewage in there. And when you express your frustrations with staff they decide they are too good to hear what you have to say and walk off, they are disrespectful and just straight up do not care about their customer service or reputation at all. I HIGHLY DO NOT RECOMMEND THIS MCDONALDS.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 22 Queen City Dr, Cumberland, MD?
McDonald's at 22 Queen City Dr is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 5:00 AM to 10:00 PM Thursday through Saturday.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru available. It operates from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight on Thursday through Saturday.
What are the delivery hours for McDonald's at this Cumberland location?
Delivery service is available daily from 6:30 AM to 10:30 PM Monday through Wednesday and Sunday, and until 11:30 PM Thursday through Saturday.
How can I place an order for delivery or pickup from this McDonald's?
You can order through the McDonald's App available on iOS and Android or via the online delivery link: https://mcdonalds.order.online/business/-5579. Curbside pickup is also supported.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby places of interest around McDonald's at 22 Queen City Dr?
Nearby points of interest include Cumberland Music Academy, Queen City Creamery, a local ice cream and coffee shop, and Domino's Pizza for additional dining options.
Can I visit other amenities in the area after dining at McDonald's?
Yes, nearby you can find services such as M&T Bank and its ATM, KV Nails salon, and CVS Pharmacy for your convenience.
Are there any educational or community centers near this McDonald's?
Yes, nearby are Cumberland Music Academy and Western Maryland Consortium, which offer educational and community services.
Where can I find McDonald's full menu online?
You can view the full McDonald's menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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