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McDonald's

3.6
(960 reviews)

Business Details

13300 Ali Ghan Road NE, Cumberland, MD
21502, United States
(301) 722-1038
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13300 Ali Ghan Road NE, Cumberland, MD
21502, United States

Hours

Reviews

3.6
960 reviews
5 stars
397
4 stars
207
3 stars
136
2 stars
61
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

While some customers praised the freshness and taste of the food, others complained about incorrect orders, cold food, and unsatisfactory preparation.

Cleanliness

Several reviews highlighted cleanliness as a positive aspect, but there were also mentions of unsanitary conditions.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Pricing

Customers noted that prices were high, especially for a fast food restaurant, and some felt the quality did not justify the cost.
  • KK
    Kiki
    Feb 23, 2026
    2.0
    I was apart of a big show choir group coming and the lady who was handing out all of our food was so rude! She was shouting and made US feel bad for wanting to eat there, mind you we are all just some starving teenagers who just got back from an exhausting competition. Service was overall terrible, the food was actually pretty good though.
  • GG
    Greg
    Feb 8, 2026
    2.0
    Don't sit in the lobby too long, the staff will harass you for being there longer than 30 minutes. Heaven forbid a professional driver taking his reset, order some food, and enjoy the day at a truck stop restaurant!
  • AS
    Abhay Sharma
    Jan 19, 2026
    1.0
    They call it spicy mccrispy because it has the sause this shit cost 5 bucks and only chicken and sauce
  • AS
    Amy Stoner
    Jan 9, 2026
    5.0
    The service was good. They were very nice and respectful. The service was pretty quick.
  • LJ
    Laura Jacomet
    Jan 8, 2026
    2.0
    French fries weren't cooked at this place either.

Frequently Asked Questions About McDonald's

What are the McDonald's Cumberland, MD location's hours of operation?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7, all week long.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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