McDonald's

3.7
1079 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13300 Ali Ghan Road NE, Cumberland, MD
21502, United States

Hours

Reviews

3.7
1,079 reviews
5 stars
449
4 stars
252
3 stars
155
2 stars
63
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for food orders, especially during busy hours.

Order Accuracy

Numerous reviews indicated issues with order accuracy, including missing items and incorrect modifications.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpful employees while others reported rudeness and unprofessional behavior.

Food Quality

While some customers enjoyed fresh and hot food, others complained about poor quality, including burnt items and incorrect temperatures.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • MC
    Megan Cook
    3 days ago
    5.0
    Food was fresh!
  • JJ
    Jerica
    Nov 16, 2025
    1.0
    Waited 30 minutes to get our food, and they messed up a only ketchup cheeseburger. Had to go back in only to wait another 15 minutes for them to fix my cheeseburger. I wouldn't complain, but I did this job and it's not hard.
  • DG
    Dalton Grady
    Nov 10, 2025
    3.0
    The line at the drive-through is usually looooooooong!
  • JO
    Johnny O'Neal
    Oct 30, 2025
    5.0
    A nice go to in Waco Texas at the Flying J. Waitress was nice.My wife and I had lunch before I left town.
  • LL
    LM
    Oct 12, 2025
    5.0
    I dont usually go to McD's, but exceptions are made when traveling. Seriously one of the best McD's I have been to: I do not go to this location frequently, but every time I have: the ice cream machine is "working." Located @ the Love's.

Frequently Asked Questions About McDonald's

What are the McDonald's Cumberland, MD location's hours of operation?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7, all week long.