Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
1330 W Industrial Blvd, Cumberland, MD
21502-4414, United States
Hours
Reviews
3.9
338 reviews
5 stars
175
4 stars
67
3 stars
36
2 stars
18
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic training.
Food Quality
Customers reported inconsistent food quality, with many experiencing cold or improperly prepared items.
Wait Times
Long wait times were frequently mentioned, especially in the drive-thru, leading to customer frustration.
Cleanliness
While some praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.
Ice Cream
The ice cream received positive feedback, with many customers enjoying the variety and quality of the desserts.
- MBMary “Michele” Bryant-WesterbuhrNov 15, 20255.0They were busy, they still managed to get the food out quickly. They were courteous and very efficient with their service. Prices weren't to bad, and the food was very good.
- SPSteve PasierbNov 15, 20251.0Delicious hot fudge milkshake make by a very nice counter person and the world’s worst nasty double cheeseburger. Seriously— two dried out pucks and a slice of cold unmelted cheese. Almost difficult to do it worse.
- KDkathy deurrOct 23, 20255.0A nice meal and great ice cream
- RMronald mynearOct 12, 20255.0It's dairy Queen decent food ,good dessert
- DDderek dickenOct 4, 20251.0Waited 45 min for my online order. No acknowledgment at all. Charter bus comes in and places larger order. The staff are cursing because of the big order. Love DQ but won’t be back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Cumberland, MD offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill located at 1330 W Industrial Blvd?
They are open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Cumberland provide drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill family-friendly and equipped to accommodate children?
Yes, the restaurant offers booster seats, high chairs, outdoor seating, and is welcoming to families and children.
Can customers order food online for pickup at Dairy Queen Grill & Chill in Cumberland?
Yes, customers can order online through their website for convenient pickup.
Does Dairy Queen Grill & Chill have restroom facilities available for customers?
Yes, this location provides restroom facilities for customer use.
What are some nearby places customers can visit before or after dining at Dairy Queen Grill & Chill in Cumberland?
Nearby places include Pizza Hut for pizza lovers, White Oak Lanes for bowling and arcade games, and Big Lots for discount shopping.
Is there convenient banking access near Dairy Queen Grill & Chill?
Yes, customers can find M&T Bank ATM and First United Bank & Trust nearby for their banking needs.
If visiting Dairy Queen Grill & Chill with family, what nearby activities can they enjoy?
Families can enjoy bowling and arcade games at White Oak Lanes, or shopping trips to Family Dollar and Dollar Tree, all located nearby.
How can customers access exclusive deals at Dairy Queen Grill & Chill?
By downloading the Dairy Queen app, customers can access exclusive deals and mobile ordering rewards.