Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Crofton, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others noted rudeness and incompetence.
Cleanliness
Several reviews highlighted cleanliness as a positive aspect, though there were also complaints about unsanitary practices.
Operational Issues
Customers expressed frustration with inconsistent hours and service availability, particularly regarding ice cream and drive-thru access.
Quality of Food
While some enjoyed the food and drinks, others criticized the quality and freshness of items, particularly donuts.
NA
Not Amused
Nov 17, 2025
2.0
they put the hasbrowns upside down on the bottom of the bags so they fall out and get smashed. yay
JJ
Jay judy
Nov 2, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Mohammed went above and beyond with his customer service today! There was a mix-up with my order at first and we were asked to wait at the front, but Mohammed stepped in and handled everything perfectly. He fixed the order quickly, made sure everything was right, and provided excellent customer service with a great attitude. Employees like him make all the difference — he deserves a raise! 👏👏
KB
Khalisah Board
Aug 21, 2025
2.0
This place never get your order right. You ask them to repeat your order, they repeat. But yet but nothing is ever right. Smh
AH
Adrienne Henson
Jul 23, 2025
2.0
This will be my first and last time at this location. I was placing my order and the guy taking my order just walks off and someone else walks over. I place my order and then it took about 10 min just to get two ice cream cones and know there was know one else in line. I was going to order something as well but I changed my mind after I saw how everything was going.
JT
James T
Sep 29, 2018
1.0
Says it's open 24/7 and it's only 10:41pm and they are closed :thinking: