Dunkin'

4.0
478 reviews
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Business Details

1200 Route 3, Crofton, MD
21114, United States
(410) 721-4750
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Crofton, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1200 Route 3, Crofton, MD
21114, United States

Hours

Reviews

4.0
478 reviews
5 stars
255
4 stars
106
3 stars
47
2 stars
24
1 star
46

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others noted rudeness and incompetence.

Cleanliness

Several reviews highlighted cleanliness as a positive aspect, though there were also complaints about unsanitary practices.

Operational Issues

Customers expressed frustration with inconsistent hours and service availability, particularly regarding ice cream and drive-thru access.

Quality of Food

While some enjoyed the food and drinks, others criticized the quality and freshness of items, particularly donuts.
  • NA
    Not Amused
    Nov 17, 2025
    2.0
    they put the hasbrowns upside down on the bottom of the bags so they fall out and get smashed. yay
  • JJ
    Jay judy
    Nov 2, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Mohammed went above and beyond with his customer service today! There was a mix-up with my order at first and we were asked to wait at the front, but Mohammed stepped in and handled everything perfectly. He fixed the order quickly, made sure everything was right, and provided excellent customer service with a great attitude. Employees like him make all the difference — he deserves a raise! 👏👏
  • KB
    Khalisah Board
    Aug 21, 2025
    2.0
    This place never get your order right. You ask them to repeat your order, they repeat. But yet but nothing is ever right. Smh
  • AH
    Adrienne Henson
    Jul 23, 2025
    2.0
    This will be my first and last time at this location. I was placing my order and the guy taking my order just walks off and someone else walks over. I place my order and then it took about 10 min just to get two ice cream cones and know there was know one else in line. I was going to order something as well but I changed my mind after I saw how everything was going.
  • JT
    James T
    Sep 29, 2018
    1.0
    Says it's open 24/7 and it's only 10:41pm and they are closed :thinking:
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Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Crofton, MD?

This Dunkin' is open Monday to Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.