As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback highlighted poor customer service experiences, with staff being rude, unprofessional, and unresponsive to customer needs.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items, while some praised the fries and burgers.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including flies and dirty surfaces, which detracted from their dining experience.
Service Speed
While some customers appreciated quick service, others experienced long wait times and delays, particularly during busy hours.
JL
jeanie Lovingood
Nov 8, 2025
1.0
Worst burger and soda I've had from checkers ever!, burger was sad. Just not worth the money spent. The gentleman taking the order had such a thick accent we couldn't understand what he was asking us. The soda was just God awful. Flavorless soda water. Whole experience was just the worst.
HH
Hawkins
Nov 2, 2025
1.0
Just received my food thru doordash and everything was cold besides the mozzarella sticks. won't be ordering again and I'd only go in person. crazy smh
RA
Robert Amos
Oct 12, 2025
1.0
50% of my order was wrong - asked for unsweet tea - got home and it was sweetened - even AFTER I asked the cashier to confirm it was unsweet Also ordered a cheeseburger - and guess what? NO cheese! This location used to be pretty good and consistent - what happened?
Post Update: You can see that they responded to connect with them with their feedback link. No surprise that the submit button on the feedback form doesn't work - so I called the number provided to give them my feedback and was told that management would be reaching out to me. Here it is over a week later and not a call, email, or text from Checkers. That tells me they don't care about the customer experience!
SL
sidney lambert
Oct 4, 2025
1.0
Terrible slow service ordered in advance and had to wait 15 mins for mozzarella sticks? Go elsewhere
NS
NBA Slams
Aug 21, 2025
1.0
Women just watches me stand at the window for 10 minutes and so do all 2 other employees. The place was absolutely barren! I was the only customer with maybe 1-2 drive thru orders but my food was already ready and waiting. They refused to open the window so I did and they gave me a glare like what are you doing. No what are you doing! The foods right there and you’re purposefully ignoring the customer! Terrible experience I wish no one else would have to go through.
What are the operating hours for Checkers at 1645 Crofton Centre?
Checkers is open from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.
Is there a drive-thru available at this Checkers location?
Yes, Checkers at 1645 Crofton Centre offers drive-thru service for your convenience.
Can I dine in at Checkers on Crofton Centre?
Yes, the restaurant serves dine-in customers, although dining rooms have limited seating and safety measures are in place due to health precautions.
What payment methods are accepted at Checkers Crofton?
Checkers accepts American Express, MasterCard, Visa, cash, and checks as forms of payment.
How can I order food for delivery from Checkers Crofton?
You can order delivery online via the website https://order.checkersandrallys.com/menu/3319-davidsonville-road or through DoorDash at https://www.doordash.com/store/540374.
What types of meals does Checkers Crofton serve?
They serve lunch, dinner, and late-night meals to fit your schedule.
Is Checkers Crofton suitable for casual dining attire?
Yes, the dress code at Checkers is casual, making it comfortable for all guests.
What nearby places can I visit after dining at Checkers Crofton?
You can visit nearby spots like Fractured Prune - Crofton for donuts, or enjoy a game at Laser Bounce, a local playground and entertainment center.
Are there any convenient stores near Checkers Crofton?
Yes, there is a 7-Eleven convenience store nearby where you can pick up snacks, drinks, or gasoline.
Can customers combine visits to Checkers Crofton with personal care services nearby?
Certainly, nearby beauty salons like Kazzalbach Style and Modern Nail Lounge & Spa offer hair and nail services, making it easy to enjoy a meal and self-care in one trip.