Checkers

3.6
436 reviews

About

RestaurantFast Food RestaurantBurger Joint
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
1645 Crofton Centre, Crofton, MD
21114, United States

Hours

Reviews

3.6
430 reviews
5 stars
164
4 stars
113
3 stars
56
2 stars
25
1 star
72

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback highlighted poor customer service experiences, with staff being rude, unprofessional, and unresponsive to customer needs.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items, while some praised the fries and burgers.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including flies and dirty surfaces, which detracted from their dining experience.

Service Speed

While some customers appreciated quick service, others experienced long wait times and delays, particularly during busy hours.
  • JL
    jeanie Lovingood
    Nov 8, 2025
    1.0
    Worst burger and soda I've had from checkers ever!, burger was sad. Just not worth the money spent. The gentleman taking the order had such a thick accent we couldn't understand what he was asking us. The soda was just God awful. Flavorless soda water. Whole experience was just the worst.
  • HH
    Hawkins
    Nov 2, 2025
    1.0
    Just received my food thru doordash and everything was cold besides the mozzarella sticks. won't be ordering again and I'd only go in person. crazy smh
  • RA
    Robert Amos
    Oct 12, 2025
    1.0
    50% of my order was wrong - asked for unsweet tea - got home and it was sweetened - even AFTER I asked the cashier to confirm it was unsweet Also ordered a cheeseburger - and guess what? NO cheese! This location used to be pretty good and consistent - what happened? Post Update: You can see that they responded to connect with them with their feedback link. No surprise that the submit button on the feedback form doesn't work - so I called the number provided to give them my feedback and was told that management would be reaching out to me. Here it is over a week later and not a call, email, or text from Checkers. That tells me they don't care about the customer experience!
  • SL
    sidney lambert
    Oct 4, 2025
    1.0
    Terrible slow service ordered in advance and had to wait 15 mins for mozzarella sticks? Go elsewhere
  • NS
    NBA Slams
    Aug 21, 2025
    1.0
    Women just watches me stand at the window for 10 minutes and so do all 2 other employees. The place was absolutely barren! I was the only customer with maybe 1-2 drive thru orders but my food was already ready and waiting. They refused to open the window so I did and they gave me a glare like what are you doing. No what are you doing! The foods right there and you’re purposefully ignoring the customer! Terrible experience I wish no one else would have to go through.

Frequently Asked Questions About Checkers

What are the operating hours for Checkers at 1645 Crofton Centre?

Checkers is open from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Friday and Saturday.

Is there a drive-thru available at this Checkers location?

Yes, Checkers at 1645 Crofton Centre offers drive-thru service for your convenience.