Dunkin'

4.0
731 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cooksville, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14600 Frederick Rd, Cooksville, MD
21723, United States

Hours

Reviews

4.0
731 reviews
5 stars
362
4 stars
170
3 stars
93
2 stars
35
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including being ignored at the counter and long wait times for orders.

Food Quality

Several reviews mentioned stale donuts and incorrect orders, leading to dissatisfaction with food quality.

Cleanliness

While some customers noted clean facilities, others reported dirty tables and restrooms.

Staff Performance

Feedback was mixed regarding staff performance; some praised friendly and efficient service, while others highlighted rudeness and lack of attention.

Location Convenience

The location is appreciated for its convenience as a rest stop, but the lack of a drive-thru and parking issues were noted.
  • TP
    Tarry Putnam
    Oct 17, 2025
    3.0
    So expensive these days!!
  • CH
    Chad Hall
    Oct 11, 2025
    1.0
    Ignored at the counter, forgotten at the table. Walked in and stood alone at the register while four employees worked behind the counter. Not one greeting, not even eye contact. I waited five minutes before anyone took my order. Sat down at a dirty table to wait for my food. When my coffee was ready—no one called out the order number. Same with the food. I had an item that required utensils. Were any provided? No. Were any available in the customer area? Also no. Let’s review: - If a customer is waiting at the register and can’t be helped immediately, greet them. - When food or drinks are ready, call out the order. - If an item needs utensils, provide them. - If your dining area is dirty, clean it. But the biggest takeaway? Don’t ignore your customers. Because now, I’m a former one.
  • BO
    Bill Odwyer
    Sep 30, 2025
    4.0
    Didn't eat any food. Had to repeat my order of just black coffee? Limited bathroom facility, only one at a time.
  • AA
    Avery
    Sep 29, 2025
    3.0
    I’m normally not picky with Dunkin Donuts in general bc it’s technically a fast food chain but on multiple occasions I have received extremely stale donuts that are practically inedible. Also, I tend to ask for light ice in my drink bc otherwise it will be all ice not drink but they mostly don’t do this. Finally twice I ordered a drink with cold foam and didn’t get any… otherwise friendly staff
  • SM
    Samantha Mckenzie
    Sep 21, 2025
    1.0
    My husband and I order Dunkin frequently, but we have never had a good experience with the location in Cooksville. This morning we ordered sandwiches and donuts, they left out the donuts and we had to go back in to get them. We paid for the chipotle sauce on both sandwiches and neither sandwich had sauce and the bagel was half burnt and chewy. My husband ordered a hot coffee with milk and all he got was hot milk, no coffee what so ever. Cooksville please do better.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Cooksville, MD?

Dunkin' in Cooksville is open from 4:30 AM to 8:00 PM Monday through Saturday, and from 5:30 AM to 8:00 PM on Sunday.

Does Dunkin' in Cooksville offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.