Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions and unkempt areas.
DK
Dmytro Klopp
4 days ago
5.0
This place has never missed the mark for me. Wendy's is def one of the best.
AL
aleshia lawson
Dec 30, 2025
1.0
I just came through the drive thru and I order a plain burger no bun. They charged me almost 3 dollars to get home to find they gave me 2 buns and no burger. WTH…. This was done on purpose because no one goes to a drive to order buns and be charged 3 dollars!!!!! When you can buy a pack of hamburger buns in a grocery store for that price.
PP
Prakash parajuli
Dec 28, 2025
1.0
Food was cold and without taste. Worse experience at this place for me and my wife.
TW
TONYA WELLS
Dec 23, 2025
5.0
Just wanted to give the girl named Sara a 5 star review, i was in the other day! She was very friendly and well mannered! Thank you!
DH
Donte Hawkins
Dec 5, 2025
5.0
I decided to stop by Wendy’s for lunch a few days ago. It’s not usually my first choice, but it’s a reliable quick option if my lunch is running late. This time, however, I was met with a level of customer service I’ve never experienced there before. The new corporate manager, Alex, was exceptional. He took my order with genuine attentiveness and made me feel truly valued.
As I dined in, I noticed he brought that same energy to every customer—checking on tables, engaging with guests, and even sweeping the floor without hesitation. These are skills you typically see in fine dining, and as someone with a management background in that world, I immediately recognized it. I had to ask where that level of service came from.
When you operate in a consumer-driven environment, you learn quickly that people aren’t just buying a product—they’re buying you. If they don’t like the experience you provide, you lose the customer and the revenue. Alex understands this, and he brings that awareness to the entire Dobbin Center team.
I was so impressed that I went back the next morning for breakfast—something I never do, especially since I usually go to Qdoba across the street because my team and I get 50% off. But I’ll tell you this: as long as this Wendy’s location continues to be coachable and embraces the atmosphere Alex is building, you have my business and my referrals.
Genuine customer service is rare nowadays. When you have a team that can deliver it, you hold onto them. By bringing a restaurant-quality experience to fast food, Wendy’s, you’ve cracked the code.
This location is now my go-to for lunch… and breakfast.
Don’t lose this touch.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through operating hours for Wendy's at 6355 Dobbin Road, Columbia?
The drive-through is open daily from 6:30 AM to 2:00 AM.
Is Wendy's at 6355 Dobbin Road currently open?
Yes, Wendy's at this location is open and committed to serving quality food every day, including during the current time.
Does the Columbia Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
What payment methods are accepted at Wendy's on Dobbin Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online or through an app?
You can order via the Wendy's app available on the Apple App Store or through their website at order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's website, mobile app, and in the restaurant via nutrition information posters.
Is there delivery service available at Wendy's in Columbia, MD?
Yes, delivery is available where offered. Check by entering your address on Wendy's app or order.wendys.com.
Can you recommend nearby coffee shops around Wendy's at 6355 Dobbin Road?
Starbucks is nearby and a great place to grab coffee before or after your Wendy's visit.
Are there other fast food options close to Wendy's in Columbia?
Yes, nearby options include McDonald's, Chick-fil-A, Fuddruckers, and Potbelly Sandwich Shop, offering variety if you're looking for alternatives.
What nearby retail stores can customers visit when at Wendy's on Dobbin Road?
Nearby retail stores include T-Mobile, Mattress Firm, AT&T, Walmart Pharmacy, and BJ's Wholesale Club, making it convenient to combine errands with your meal.