Jimmy John's

4.0
193 reviews

About

Sandwich Restaurant

Location

Jimmy John's
6191 Old Dobbin Rd, Columbia, MD
21045, United States

Hours

Reviews

4.0
193 reviews
5 stars
100
4 stars
49
3 stars
13
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor handling of complaints.

Food Quality

The quality of the sandwiches received mixed reviews, with some customers enjoying the fresh ingredients and taste, while others found the food bland or not as good as expected.

Speed of Service

Many customers appreciated the fast service, but there were complaints about delays in delivery and order accuracy.

Cleanliness

The store was generally noted to be clean, contributing positively to the overall dining experience.
  • IB
    Ivis Beltran
    Nov 20, 2025
    5.0
    Store cleaner
  • DC
    Dennis Cush
    Aug 1, 2023
    1.0
    The employees at this store Columbia MD store appears to be more concerned with the tip question on the little credit card machine than making the lunch sub. The sub was missing all dressing and mayo making it very Blan. Will not be back!
  • KS
    Kimberly Soileau
    Sep 29, 2017
    1.0
    I got a sandwich, which was great! But I always get some bread as well. So after I ate, I got in line to order my bread. The girl at the counter said they only have fresh, I said that's fine. Then she talked to a coworker in Spanish, and turned back to me and said they wouldn't sale me any because they were still going to be open for another hour and needed it to last till they close. So they are to lazy to make bread at a sandwich shop, even though they were busy the whole time I was in there. If they were as busy as they had been, they will run out any way. So I guess the people that go in about 30 minutes will be turned away from getting sandwiches because they don't have bread! Maybe it's not a big deal for some people, but it is to me